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Payless Power Reviews
Read reviews from Payless Power customers
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Response: Thank you for sharing your service experience! Published on July 19, 2022
I have been a customer for almost 4 years but I’m struggling so hard to keep a roof over my daughter and myselfheads then to watch 100 dollar payments on electricity last only 3-4 days . I’m on disability and only use an hvac at night so we can sleep otherwise it stays off even in this 105 temperature each day. I call to see if I can get an extension but am informed that even after all the years being a customer and paying with no service interruptions I do not qualify. I’ve sold basically everything I own to keep the electricity on. I guess we’ll be homeless on the streets really soon. Everyone is a shark seeking to devour your life and wallet these days without any remorse or human empathy besides empty words. I don’t recommend this company since loyalty and years of service mean nothing.
Response: Ms Drake- Your comments state that you try to limit the use of your AC due to the cost and are struggling to keep up with your charges . This type of situation would affect anyone so your reaction is completely understandable . First off, please take all necessary precautions to avoid heat related health issues. You should not turn off your AC if its 105 degrees. We do work closely with the state to avoid disconnections during heat advisories and have payment arrangement options available to many customers. There are also state programs that can assist as well. Please visit www.texasutilityhelp.com Published on July 19, 2022
quick easy and a life saver. I hope this helps me manage usage better.
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on July 19, 2022
So far good as a new customer.
Response: We look forward to having you as a new customer! Published on July 19, 2022
I love that they’re so easy
Response: Thank you for sharing your service experience! Published on July 19, 2022
Works great, and good way to know where your money is going
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on July 19, 2022
Very simple !! Thank you
Response: Thank you for the feedback it's greatly appreciated! Published on July 19, 2022
Pretty easy but very expensive light
Response: Thank you Andrea for the feedback it's greatly appreciated! Published on July 19, 2022
Is there a program to help pay electric bill? I am on fixed budget from Social Security check. I have been trying to use electricity the least possible and summer heat is on. I don’t know how much longer I can keep up with bill. I was paying 9.5 cents per kwt and with you is 14.5 cents per kwt aprox.
Response: Ms. De la Rosa- Thank you for your comments. Many Texas residents are in your same situation regardless of the electric company they use due to the wholesale cost of electricity and record temperatures. There are programs to help. You can call 211 on your cell phone for a list of programs and also visit texasutilityhelp.com . The State of Texas has received $50,000,000 from the federal government to aid low income households with their energy bills. A supervisor will contact you to discuss. 888 963 9363 Published on July 19, 2022
It’s ok very easy
Response: Thank you Joshua for the feedback it's greatly appreciated! Published on July 19, 2022
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
