Payless Power Reviews
Read reviews from Payless Power customers
Easy to pay and my lights came straight on..
Response: Thank you for the feedback it's greatly appreciated! Published on August 20, 2021
Great customer service!!!
Response: Thank you for being a great customer! Published on August 20, 2021
Its great
Response: Thank you for being a great customer! Published on August 20, 2021
WAS VERY EASY TO USE.
Response: Glad we can make your service experience easy as possible! Published on August 20, 2021
It okay it’s good
Response: Thank you for rating Payless Power! Published on August 20, 2021
Love it it’s extremely great
Response: Thank you for being a great customer! Published on August 20, 2021
Very easy to enroll
Response: Thank you for the feedback it's greatly appreciated! Published on August 20, 2021
I love the way they let you know everyday about how much your balance is
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on August 20, 2021
This company is trash they don’t care about you is all about the money there customer service sucks they all say the same thing we’re sorry but we unfortunately we’re going to need payment they we disconnect power with kids at home knowing how hot it is after I told them just to give me. Chance after work to pay it and they said no their quick to disconnect power takes for ever to reconnect their charges are high too know one was home one day and yet still high and all y power was off do not recommend them we move to. Different provider and the good review they probably still have the deal if you put a good review they give you some kind of credit
Response: Mr. Montemayor thank you for reaching out. We understand you called in for an extension and it was denied and you feel that you are not getting the help you need. That is not a good thing as we offer all the help we can. Upon reviewing the account we have modified your deferred payment plan several times to assist you on the negative balance that accrued over the past 4 month since the winter blizzard we experienced in February. We also referred you to TEXAS RENT RELIEF a program designed to assist customers on their bill. We will be happy to provide you that information again to assist you on your bill. The extension was denied due to the account being negative since 7/23 and no payment was made after the extension was applied. Another extension was applied on 7/26 & the way the system is design it will not allow another Account protection to be applied within 24 hours. Please contact us at 888-963-9363 for more information on enrolling to the Texas Rent Relief program. Published on August 20, 2021
Great payment notification and submission process.
Response: Thank you for being a great customer! Published on August 19, 2021
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
