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Payless Power Reviews

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Y’all suck and getting over on people 25 bucks every three days then a 100 dollar discount fee!!

Response: Mr Bullock – You’ve stated that you were charged $25 for over 3 days and you are also upset because there is a $99 early termination fee. It can always be very frustrating when there are charges that are unexpected. A quick review of your billing shows that you were making multiple small payments instead of fewer /larger payments. If you review your terms of service, it outlines that a $4.95 minimum payment fee will apply for any payments under $75. You an also avoid this fee by enrolling and making payments through autopay. If you are moving you can provide documentation showing that you have relocated and w will waive the $99/00 early termination fee . 888 963 9363 Published on February 21, 2023

Great service. I like it a lot.

Response: Thank you for being a great customer! Published on February 16, 2023

Why am I being charged for early termination when I have NOT terminated my service??!!!

Response: Hello, a supervisor will contact you ASAP. Published on February 15, 2023

Simple, fast, easy.

Response: Thank you so much for the feedback it's greatly appreciated! Published on February 13, 2023

Very easy to pay online

Response: Glad we can make your experience easy as possible. Published on February 13, 2023

You are the BEST for me!😊

Response: Thank you so much for the 5 star review! Published on February 13, 2023

The usage needs to last longer

Response: Hi Jaelyn, Please contact us via email or phone at 888-963-9363 so we can provide you tips on how to save on usage! Published on February 07, 2023

Great job with helping me navigate this whole thing

Response: Glad we can help! Thank you so much for being a great customer! Published on February 07, 2023

Highly recommend

Response: Thank you so much for the review! Published on February 07, 2023

Love this service !

Response: Thank you for the 5 star review! Published on February 07, 2023

*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.