
Payless Power Reviews
Read reviews from Payless Power customers
Outstanding????????????????
Colleen D.
in Azle
Published on September 08, 2021
Response: Thank you so much for the 5 star review! Published on September 08, 2021
Happy Lady!!! We are moving finally after being displaced since February, excited but stressful time. Thank you for making it a little less chaotic!!!
Jolene H.
in Houston
Published on September 08, 2021
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on September 08, 2021
I love this idea and how easy it is!
Monica C.
in Irving
Published on September 08, 2021
Response: Glad we can make your service experience easy as possible! Published on September 08, 2021
This was easy and convenient
Donald J.
in Pottsboro
Published on September 08, 2021
Response: Thank you so much Donald for sharing your service experience! Published on September 08, 2021
Very good company
Justin H.
in Killeen
Published on September 08, 2021
Response: Thank you so much for the 5 star review! Published on September 08, 2021
Very simple to pay
Elisha D.
in Dallas
Published on September 08, 2021
Response: Thank you for sharing your service experience it's greatly appreciated! Published on September 08, 2021
Not worth a darn, my bill went from 79$ to -135$ in a day! Now my electric is getting turned off
Owen R.
in Eastland
Published on September 08, 2021
Response: Mr Roberts – Your comments state that you received a large unexpected charge that depleted your balance and but you in danger of being disconnected. That’s a big deal and is not a good situation for you or any customer. The good news is that I can confirm you were not disconnected and we were able to assist you with the charge when you called in. As should have been explained to you, the charge was due to the fact that your account had actually only been charged around .12 per day for a lengthy period of time. While that was probably pretty encouraging at the time, this was incorrect and the error was eventually correct which resulted in a large charge. Thankfully we were able to spread most of those charges out at the payback rate of $1 per day to minimize the impact on you. If you would like to pay this payment plan off early please call us at 888 963 9363 and we can assist . Published on September 08, 2021
Never had any trouble paying bill…except the time i totally forgot…but yall got it turned on very promptly after payment. I like how I can see how much electricity i use daily and monthly. I can see how I can cut down on usage in black and white…thanks!
Janet V.
in Fort Worth
Published on September 08, 2021
Response: Thank you very much for the kind words. We truly aim as high as possible to do right by our customers! Published on September 08, 2021
Very easy to pay
Karla C.
in Houston
Published on September 08, 2021
Response: Thank you Karla for the feedback it's greatly appreciated! Published on September 08, 2021
The daily usage update are great! Reliable and transparent.
Kristen N.
in Irving
Published on September 08, 2021
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on September 08, 2021
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
Christine M. in Killeen
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
Julia L. in Webster
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
Kalandra H. in McKinney
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.