Payless Power Reviews
Read reviews from Payless Power customers
Cool light company fast payment
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on January 21, 2022
Very easy to do thank you
Response: Thank you for the feedback it's greatly appreciated! Published on January 21, 2022
Fast and easy service. No payment increase surprises. You can add money anytime
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on January 21, 2022
Good service and great energy
Response: Thank you so much for being a great customer!! Published on January 21, 2022
Quick and easy payment portal
Response: Thank you for the feedback it's greatly appreciated! Published on January 21, 2022
5☆☆☆☆☆☆ratio g love this company have been w thm for sum yrs now always gettn notifications so I wnt be left in the dark u knw exactly wht u use n whn u need to make payment
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on January 20, 2022
Affordable! Better than the other companies we have ever deal with. Text me everyday about our daily energy consumption and balance. Thanks!
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on January 20, 2022
Great service no bs
Response: Thank you for being a great customer! Published on January 20, 2022
I initially used Payless Power when I moved and put service in my own name and they were the quickest and cheapest to get it turned on and moving costs put me in a financial crunch. I’ve stayed with them for a couple years and won’t change due to thier Excellence in customer service, ease of payments, ease of partial payments and extensions when finances get in a crunch again, very transparent on energy usage, and they just genuinely seem like they CARE. I’m a customer for life as long as they are available in my areas.
Response: Thank you so much for the awesome feedback it's greatly appreciated! We appreciate your loyalty. We are proud to know that we meet your expectations and we are always looking to improvise our service. Published on January 20, 2022
The daily usage is ridiculous to high. I put $35.00 in my account with money already in my account and the next day it tells me I only have $14.00 remaining. But apparently I only used $8.60. I’m so confused how this work. I barely used my lights, I only wash on weekends to save electricity. I’m gone 12 hours a day for week but someone still used so much electricity. I unplug everything in my home. These rates are very high.
Response: Ms Mims- Your comments state that you feel Payless Powers rates are high and you do not understand how you could so much electricity since you are gone for half the day and this is confusing to you. Its not a good thing if you do not have an understand of your electricity charges and usages. Almost anyone would be alarmed especially if daily billing is relatively new to them. The first thing I would suggest is to log into your “My Account Portal” so you can see an itemized breakdown of your daily charges and usage and account balance . There is also a graph that shows you your daily usage in relation to the daily high and low temperatures . I will also have a supervisor contact you to discuss this with you. 888 963 9363 Published on January 18, 2022
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
