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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Great company! Would definitely recommend to friends.
Response: Thank you Ricky for being a great customer! Published on November 08, 2022
Quick and easy no wait time I like it a lot I will continue to pay my bill this way
Response: Thank you so much for the feedback it's greatly appreciated! Published on November 08, 2022
It is very quick and easy to make a payment
Response: Glad we can make your payment method easy as possible! Published on November 08, 2022
So far I had no issues using payless power, easy to pay and amazing future with auto pay
Response: Glad we can make your experience easy and convenient as possible! Published on November 08, 2022
Thanks Payless Power!🤗
Response: Thank you so much for being a great customer! Published on November 08, 2022
Spoke with Seresa and she was wonderful.
Response: Thank you so much for sharing the feedback it's greatly appreciated! Glad she was able to assist you on your account! Published on November 08, 2022
Yo no quiero darle una estrella porque aparte de que me cobraron 75 una vez y ya después 40 ahora no quieren dar ni una extensión casi no uso luz y ya llevo mucho dinero metiendo no le roben al pobre
Response: Hola, gracias por los comentarios. Es muy apreciado. Ofrecemos extensiones y están disponibles. Asegúrese de llamar al 888-963-9363 antes del mediodía para solicitar esta extensión. Published on November 03, 2022
Restoration time is supposed to be 2 hours or less !! I have been waiting 4 hours for my service to be restored. I paid on my account around 3pm my lights did not come back on until 7:22pm.
Response: Brycen- You are correct that a reconnection of services should occur within two hours. A delay of 4 hours is definitely outside of the normal range and is a big deal. These types of issues occur when the meter does not accept the remote reconnection signal . Some times this can be corrected without having to dispatch a technician to the residence but if a truck has to roll it can take up to 24 hours. This is very rare though. Luckily our records show that your power was restored . Please call us at 888 963 9363 if you have any questions regarding this . Published on November 03, 2022
Making a payment is super fast and easy.
Response: Glad we can make your payment method easy as possible! Published on November 01, 2022
Easy setup for service, no deposit. Quick process.
Response: Thank you for the feedback it's greatly appreciated! Published on November 01, 2022
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.