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Payless Power Reviews

Read reviews from Payless Power customers

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Easy to keep track of daily power usage. Straight forward, clear and simple billing process

Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on March 06, 2024

Easy online payment

Response: Glad we can make it easy as possible! Published on March 06, 2024

Great and cheap company

Response: Thank you for being a great customer! Published on March 06, 2024

Very easy and convenient!!

Response: Thank you for the 5 star review! Published on January 08, 2024

Serivice is good

Response: Thank you Derrick for the feedback it's greatly appreciated! Published on January 08, 2024

It’s a very easy process

Response: Thank you Angel glad we can make your experience easy as possible. Published on January 08, 2024

Easy straightforward website to navigate. Clear frequent communications and updates regarding usage, account balances, payments etc. Great company.

Response: Thank you for your 5 star review! We appreciate your loyalty. We are proud to know that we meet your expectations and we are always looking to improvise our service. Published on January 04, 2024

Great fast and convenient

Response: Thank you for the feedback it's greatly appreciated! Published on September 19, 2023

There’s really only one thing I dislike and that’s the $5 charge for not adding $75 when adding money to my account. To clarify, the minimum amount you must add is $75 and if you only have $60 and you pay that, then $55 is add to your account and you’re charged $5 for not making the minimum payment. Otherwise I love it. I get constant notifications letting me know what my balance is and how many days I have left making it easy to budget for my next payment.

Response: Mr. Singleton- Thank you for your comments. The minimum usage fee can be impactful for same customers, but we do have a way to avoid it and make smaller payments. If you enroll in autopay n the system will allow you post payments as low as $40 with no fee. Just log on to your Payless Power My Account Portal to enroll or update autopay settings. 888 963 9363 Published on September 11, 2023

Very easy and convenient to you and understand especially for someone who barely understands electronics

Response: We are proud to know that we meet your expectations and we are always looking to improvise our service. Published on August 29, 2023

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*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Our Awards
Texas Electricity Ratings award
Top 3 Best REP in Texas - 2024
Innovator Awards
The Best Place for Working Parents
NICE/inCONTACT award
Best Cloud Implementation
Texas Electricity Ratings Award
Gold Tier Award - 2023