Payless Power Reviews
Read reviews from Payless Power customers
Y’all saved my butt
Response: Thank you Justin for the feedback it's greatly appreciated! Published on November 29, 2022
Great if you want prepaid lights. Customer service is great and paying online is easy.
Response: Thank you for being a great customer! Published on November 28, 2022
Good company electronics
Response: Thank you Michelle for rating Payless Power! Published on November 28, 2022
Very easy to use
Response: Thank you Jeri for the feedback it's greatly appreciated! Published on November 28, 2022
If you get some power saving light bulbs, this electricity company is your BESTFRIEND. Before the power-saving light bulbs my daily average was 20$ and now its 3$. They work!! Got them off of Amazon. Best no deposit electricity company ever.
Response: Thank you so much for the kind words it's greatly appreciated. Published on November 28, 2022
Enjoy it to the fullest!!!!
Response: Thank you for the feedback it's greatly appreciated! Published on November 28, 2022
Great Service. I will only use paylesspower from now on.
Response: Thank you for the great feedback it's greatly appreciated! Published on November 28, 2022
great service. payment are easy.
Response: Thank you for being a great customer! Published on November 28, 2022
I don’t know why they hate their customers. I started paying $40 every week and a half consistently, and now I’m paying $10 a day for less than half my usage while the temperatures drop in my area. I guess it’s a promotional deal: “If you stay with us long enough, we show our appreciation by gouging you into oblivion!” I’m going to a provider operated by people that DIDN’T drop out of kindergarten.
Response: Mr Wood- Your comments show that you are very upset because you feel you are being gouged. Please note that your usage has doubled as temperatures have dipped . If you log on to your customer portal you will see usage graphs that will display this. You can also confirm your usage by registering with www.smartmetertexas.com. The registration info is posted within your portal. You are correct that process on variable price products like yours have increased considerably this year but this is prevalent across the board with all providers as the price of natural gas reached 15 year highs earlier in the year. We are competitive in pricing with any major competitor. Call us at 888 963 9363 and we can discuss cheaper solutions with a fixed rate . Published on November 23, 2022
Lied to me said I would not be disconnected after a $50 payment and long agreement and extra $20 fee for waiting on rest of payment by noon next day.
Response: Danny- Your comments state that you were disconnected even after being told that your partial payment would prevent a disconnection . You ended up not getting your service restored until noon the following day. This is a huge problem and these timeframes are unacceptable. The account history shows that a disconnection order was actually submitted on Friday to Texas New Mexico Power but not completed until Monday. You did call us around noon and agreed to a payment arrangement. A reconnection order was sent but not completed until the following day. We are researching to determine the nature of the problem but on the service this appears to be an issue with the meter not receiving the remote signals sent by TNMP. The representative that you spoke with did not mislead you. Your payment did result in a reconnection order being generated . The delay by TNMP has not yet been explained but we are researching and a supervisor will contact you once we have determined the cause. Published on November 23, 2022
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
