Payless Power Reviews
Read reviews from Payless Power customers
Worst service ever bill paid lights still off
Response: Jessica- You’re stating that you paid your bill and your service had yet to be reconnected when you wrote your review. Delays in having service connected or reconnected is about the most frustrating thing a customer can experience . We do show that you called for a payment arrangement which resulted in a reconnection order being sent to your Transmission and Distribution Utility (TDU). Our records show that it took about 2.5 hours to complete with is about 30 minutes longer than the normal timeframe. Please note that on days following long holiday weekends, there are major increases in the number of disconnections and reconnections that the TDUs are asked to complete. The large increase in volume of these requests can result in occasional short delays . Please note that that the timeframe to restore your service that day would not have changed despite having another provider because all providers send their orders to the same TDUs who work them in the order they were received. Please call us at 888 963 9363 for more information. Published on September 07, 2022
Making payments are super easy!
Response: Thank you Lynda for sharing your service experience! Published on September 03, 2022
Great company 8 out of 10
Response: Thank you so much for being a great customer! Published on September 03, 2022
lower rate to get 5 stars
Response: Thank you William for the feedback it's greatly appreciated! Published on September 03, 2022
Good easy payment method
Response: Glad we can make your payment method easy as possible! Published on September 03, 2022
Awesome service
Response: Thank you for being an awesome customer! Published on September 03, 2022
Fair prices and easy payment options
Response: Thank you for the feedback it's greatly appreciated! Published on September 01, 2022
Best service ever
Response: Thank you Johnnie for the 5 star review! Published on September 01, 2022
Easy and fast and always able to pay in less then 5 min
Response: Glad we can make your payment method easy ass possible! Published on September 01, 2022
Easy to pay. Thank you.
Response: Thank you Ashely for the 5 star review! Published on September 01, 2022
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
