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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Excellent service
Response: Hi Javier, It’s great to hear that you had such an excellent experience with our service. Your feedback means a lot and helps us know we’re on the right track delivering the kind of support our customers expect. We’re glad everything met your expectations, and we’ll continue working hard to keep that level of service consistent every time. If there’s ever anything more we can do for you, we’re always here to help! Published on June 18, 2026
Love this company
Response: Hello Amanda, Thank you for sharing your feedback and for the 5-star review—we’re glad to hear how much you’re enjoying your experience with Payless Power. We understand how important it is to feel confident in your choice of electric provider, and it’s great to know that our service is meeting your expectations. Your kind words reinforce our commitment to delivering reliable and convenient energy solutions. We’re here to continue providing you with the same level of service you value. If you ever have questions or need assistance, our team is ready to help. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power! Regards, Customer Care Published on June 11, 2026
I love paylespower very much because is not to expensive with my other light, they had it before I was paying too much🙏
Response: Hello Cristina, Thank you for sharing your experience and for the 5-star review—we’re glad to hear how much you’re enjoying your service with Payless Power. We understand how important it is to have an affordable option, especially when compared to past experiences with higher bills. It’s great to know that our pricing and service are helping you better manage your electricity costs. Our goal is to provide a reliable and cost-effective solution that gives you more control and peace of mind, and your feedback shows we’re delivering on that promise. If you ever have questions or need assistance, our team is here to help. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power! Regards, Customer Care Published on June 11, 2026
Fast and easy way to pay! I like the daily updates.
Response: Hello David, Thank you for sharing your experience and for the 5-star review—we’re glad to hear that you find making payments fast and easy and that the daily updates are helpful. We understand how important it is to have a simple payment process along with clear, up-to-date account information. It’s great to know that the daily usage and balance updates are giving you better visibility and control over your service. Our goal is to make managing your electricity as convenient and transparent as possible, and your feedback highlights exactly what we strive to provide. If you ever have questions or need assistance, our team is here to help. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power! Regards, Customer Care Published on June 11, 2026
Payless has been consistent, professional and responsive, while maintaining competitive and appropriate rates in the market. A rarity!
Response: Hello Kevin, Thank you for sharing your feedback and for the 5-star review—we’re glad to hear that you’ve experienced consistent, professional, and responsive service. We recognize how important it is to have a provider you can rely on, especially when it comes to both service quality and fair, competitive rates. It’s great to know that your experience reflects the balance we strive to deliver every day. Our goal is to continue providing dependable service, clear communication, and pricing that supports our customers’ needs. Feedback like yours reinforces that we’re on the right path. If you ever have questions or need assistance, our team is here to help. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power! Regards, Customer Care Published on June 11, 2026
Very easy to use I really like it.
Response: Hello Rick, Thank you for sharing your feedback and for the 5-star review—we’re glad to hear that you find our service very easy to use and that you’re enjoying your experience. We understand how important it is to have a simple and user-friendly system when managing your electricity, and it’s great to know that our platform is meeting your expectations. Your feedback reinforces our commitment to keeping things convenient and accessible for our customers. We’re here to continue supporting you with an easy and reliable experience. If you ever have questions or need assistance, our team is ready to help. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power! Regards, Customer Care Published on June 11, 2026
Love it, best electric company I’ve been too, love being able to pay when I need to instead of getting a high bill when I’m not even home using it
Response: Hello Cross, Thank you for sharing your experience and for the 5-star review—we’re glad to hear how much you’re enjoying the flexibility of our service. We understand how important it is to have control over your electricity usage and payments, especially when your schedule or time at home varies. It’s great to know that the ability to pay as needed and avoid unexpected high bills is working well for you. Our goal is to provide a convenient, transparent way to manage your electricity, and your feedback highlights exactly what we strive to deliver every day. If you ever have questions or need assistance, our team is here to help. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power! Regards, Customer Care Published on June 11, 2026
Very easy setup and all around easy
Response: Hello Patsy, Thank you for sharing your feedback and for the 5-star review—we’re glad to hear that you found the setup process and overall experience easy. We understand how important it is to have a simple and convenient start, and it’s great to know that your experience has been smooth from beginning to end. Feedback like yours lets us know we’re providing the straightforward service our customers value. We’re committed to keeping things easy and accessible for you as you continue to manage your account. If you ever need assistance or have questions, our team is here to help. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power! Regards, Customer Care Published on June 11, 2026
So far after my recent move, it is still easy to make a payment. I love seeing my current balance and payments each and every day.
Response: Hello Burcie, Thank you for sharing your experience and for the 5-star review—we’re glad to hear that after your recent move, making payments remains easy and that you enjoy seeing your daily balance and payment updates. We recognize how important it is to stay informed and in control of your account, especially during a transition like moving. It’s great to know that the visibility and convenience of our system are helping make that process smoother for you. Our goal is to provide a seamless experience with simple payment options and real-time account information, and your feedback confirms we’re supporting you in the right way. If you ever need help or have questions about your account, our team is here to assist. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power! Regards, Customer Care Published on June 11, 2026
NEW SYSTEM IS WORKING
Response: Hello Nita, Thank you for sharing your feedback—we’re glad to hear the new system is working well for you. We understand how important it is for updates and improvements to deliver a smooth and reliable experience, and it’s great to know the new system is meeting your expectations. Your feedback helps confirm that these changes are making a positive impact. We’re committed to continuing to enhance our services and provide a seamless experience for all our customers. If you ever have questions or need assistance, we’re here to help. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power! Regards, Customer Care Published on June 11, 2026
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.