Payless Power Reviews
Read reviews from Payless Power customers
My daily cost is over $23 a day during the cold weather. It was 7$ a day and when it got cold they jacked my daily cost up
Wendi W.
in Gun Barrel City
Published on January 19, 2024
Response: Ms Willmon- It is understandable why you would be concerned about the increase in your daily charges . They have risen drastically over the past week due to the cold front affecting not only North Texas but most of the country. Please keep in mind that you have a fixed rate plan meaning that we cannot raise your energy rate. Your charges have increased because the last 3 days has seen a dramatic rise in your usage . That happens when temperature drop into the low teens. We bill you using what your meter reports. You can confirm this by registering free of charge at www.smartmetertexas.com . Enrollment information is on your Payless Power MyAccount Portal. Published on January 19, 2024
This process was straightforward!
Trinity D.
in Mansfield
Published on January 08, 2024
Response: Thank you so much Trinity!! Published on January 08, 2024
Is fast and easy
Javier S.
in Edinburg
Published on January 08, 2024
Response: Thank you Javier for the 5 star review! Published on January 08, 2024
let me just say that they have really great customer service. yes, you might have to wait but it is well worth it. They help resolve any problem you have and will continue to use them for my electricity services! Thank you Payless power for helping me save on my light bill! 🙂
Rose S.
in Houston
Published on January 08, 2024
Response: Thank you for your 5 star review! We appreciate your loyalty. We are proud to know that we meet your expectations and we are always looking to improvise our service. Published on January 08, 2024
Very easy and convenient!!
Emilio G.
in Lake Jackson
Published on January 08, 2024
Response: Thank you for the 5 star review! Published on January 08, 2024
Serivice is good
Derrick W.
in Houston
Published on January 08, 2024
Response: Thank you Derrick for the feedback it's greatly appreciated! Published on January 08, 2024
It’s a very easy process
Angel V.
in Houston
Published on January 08, 2024
Response: Thank you Angel glad we can make your experience easy as possible. Published on January 08, 2024
Great company and service
Juan V.
in Burleson
Published on January 08, 2024
Response: Thank you for being a great customer! Published on January 08, 2024
recommend to my friends
Ethan S.
in Edinburg
Published on January 08, 2024
Response: Thank you for the recommendations we appreciate it! Published on January 08, 2024
I’ve been with this company for almost year now I will recommend it to anybody that is on a fixed income I have learned how to cut cost in every way in my house for this company recommend it to other people
Tammy Jean A.
in Gainesville
Published on January 08, 2024
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on January 08, 2024
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
Christine M. in Killeen
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
Julia L. in Webster
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
Kalandra H. in McKinney
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.


