Payless Power Reviews
Read reviews from Payless Power customers
Very easy and practical usage of application for payment
Response: Thank you so much for your feedback it's greatly appreciated! Published on July 18, 2023
Easy way to pay bill when i’m out of town thank y’all
Response: Glad we can make your experience easy as possible! Published on July 18, 2023
Love everything about this company fast and easy
Response: Thank you Monica for the feedback it's greatly appreciated! Published on July 18, 2023
If you live paying the highest rate possible and being ripped off payless power, which should be paymost power is the way to go. This is the worst electric company in the world. You guys stole money from my account without letting me know, who pays 80 dollars for two days of electricity. This is got to be a joke. This company is more like a mob, they will rob you blind and leave you In the dark. everything about them is a joke, the pay extention, ok they extend your service until.8pm that day wtf. Who does that. I am getting out of this and never looking back. I have already warned my 3000 us followers. Do not ever use PAYLESS POWER.
Response: Mr Shelton- You comments state that you feel you are being overcharged for your electricity and $80 was deducted from your bank account without your knowledge. As an influencer, you have notified your thousands of followers about the issue. First let us say that we apologize for any confusion. You did not use $80 in electricity in 2 days. We are in the middle of a heat wave that has made world headlines and that no doubt has impacted your costs but not to the extent that you are using $40 per day. Remember you can review your daily charges and usage in your My Account Portal, and also audit your meter reads via www.smartmetertexas.com. This is a 3rd party site operated free of charge by the State. This will confirm that we are only billing you for what your meter reports. What seems to have happened is that your account balance was negative and you re-enabled the autopay feature. A $40 payment was processed but because your balance was below $0 the payment did not bring the account balance to $40… it paid off the negative balance and left the balance. Then, when the following day’s invoice posted it dropped the balance below the autopay threshold and a second auto payment of $40 was deducted. By in large, that money is still all available on your account . A supervisor will call you today to discuss. Also keep in mind that the benefit of autopayment is to prevent you from ever being disconnected . It also has the benefit of allowing your make payments as small as $40 without a $4.95 minimum payment fee. That fee applies to payments processed manually under $75. 888 963 9363 Published on July 13, 2023
Great service. I like it.
Response: Thank you for being a great customer! Published on July 13, 2023
It’s cool, I’ve had the service for some time.
Response: Thank you so much for taking the time & rating Payless Power! Published on July 13, 2023
i like your service
Response: Thank you Lance for the 5 star review! Published on July 13, 2023
Very easy. Thank you.
Response: Thank you for being a great customer! Published on July 13, 2023
Always helpful! Quick to help. Most definitely recommend.
Response: Thank you Brittany. We are always happy to help 🙂 Published on July 13, 2023
Great service……
Response: Thank you for being a great customer! Published on July 13, 2023
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
