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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
It’s an alright service. Don’t like the fact that power immediately gets cut off after non payment, left my dog in the heat for several hours while I’m at work because of that reason.
Response: Hi Kyle, thanks for sharing your feedback. We can understand being disconnected is stressful, especially if you're a pet owner. While customers will be at risk of a disconnection should their balance fall below $0, they have until 12pm noon to make sufficient payment or request for any of our extension options. This can be done via the My Account portal, or you can contact us at 1-888-963-9363 Published on January 17, 2025
To expensive if you need it it will they will connect it for sure
Response: Hi Max and thank you for contacting us. We appreciate when costumers share their concerns and we would be more than happy to assist you. If you have any questions regarding your billing, please feel free to contact us at 1-888-963-9363 Published on January 17, 2025
Customer service is stellar every time I call.
Response: Thanks for the rating, Joseph! We're always happy to be of assistance. Published on January 17, 2025
Best utility service
Response: Thank you for the rating! We're happy to be of service! Published on January 17, 2025
Great services!!!!! Would definitely recommend!!!!
Response: Thank you for your rating, and for spreading the word! Published on January 17, 2025
True to their word no complaints When I first started with them my Mukow my dog and I had just went 10 days with no power tried a competitor and they told me one price and wanted another so. ….. When I finally got my refund I went thru theses fine folk and I called to verify I was getting power that day and explained my situation and my power was on in 20 min
Response: Hi Michael, thanks for the praise! We are glad we could get you connected quickly! Published on January 17, 2025
Great company. I like the easy way to pay.
Response: Thank you for your rating! Published on January 17, 2025
I love this prepaid electricity easy to make the payments they email me to let me know I’m needing to pay soon. I love it
Response: Thanks for your rating, and for being a Payless Power customer! Published on January 17, 2025
I’ve only had the service for a month now but I haven’t had any issues at all. I love that I get daily messages letting me know how many days I have left before money has ran out. It’s gives me total and how much I’m using per day. Easy to pay and website easy to use. I recommend for someone who needs an on the go electric company for single family homes.
Response: Thanks for the rating, Ashley, we are pleased to hear you are enjoying the service! Published on January 17, 2025
The charges are outrageous! Never at home during the week only weekends and being charged as if I’m at home 24/7? Strongly thinking about switching for cheaper rates.
Response: Thank you for reaching out to us, Ashley. It's understandable that you're concerned about your daily charges and we'd be happy to assist. In regards to billing while you are away, you can review what exactly you're receiving charges for through the My Account Portal. For a closer look at consumption, smartmetertexas.com breaks down your usage into 15-minute increments, so you can always be sure when you're using power and at what times you see the most usage. If you have any further questions, please reach out to us at 1-888-963-9363. Published on January 17, 2025
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
