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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Very good service
Response: Hi Paul, Thank you for sharing your feedback! It’s great to hear that you experienced very good service. We truly value your perspective because it helps us understand what’s working well for our customers. Published on November 14, 2025
New customer and the customer service team was very nice with account set up
Response: Hi Chaya, Thank you for sharing your experience! It’s great to hear that our team made your account setup smooth and pleasant. We truly value creating a welcoming start for new customers, and your feedback shows we’re on the right track. Published on November 14, 2025
Quick and easy setup .
Response: Hi Saidah, Thank you for sharing your experience! It’s great to hear that the setup process felt quick and easy for you—that’s exactly what we aim for. Your feedback confirms that our efforts to make things straightforward are working, and that means a lot to us. Published on November 13, 2025
Easy to work with ,daily price is very affordable and the communication to customer is very helpful in preventing loss of service and additional fees.
Response: Hi Robert, Thank you for sharing your experience with us! It’s great to hear that you found our team easy to work with and that our daily pricing meets your expectations. Your feedback about our communication being helpful in preventing service interruptions and extra fees really matters to us because that’s exactly what we aim to deliver—clear, proactive support that keeps things running smoothly. We’ll continue focusing on maintaining affordability and strong communication so your experience stays positive. Published on November 13, 2025
Fast effective and great customer service as well
Response: Hi Valexus, Thank you for sharing your experience! It’s great to hear that the service felt fast and effective for you—that’s exactly what we aim for. Your feedback about the customer service means a lot because it shows we’re meeting the standard you expect. Published on November 12, 2025
The process is super fast and easy
Response: Hi Calitra, Thank you for sharing your experience! It’s great to hear that the process felt fast and easy for you—that’s exactly what we aim for. Your feedback confirms that our efforts to streamline things are working, and it motivates us to keep improving. Published on November 12, 2025
Easy to connect
Response: Hi Susan, Thank you for sharing your experience! It’s great to hear that connecting was easy for you—that’s exactly what we aim for. We understand how important a smooth and simple process is, and we’re glad it met your expectations. Published on November 12, 2025
Always been a good internet service especially if your on a budget
Response: Hi Monica, Thanks so much for sharing your thoughts! Sounds like staying on budget is a big priority for you, and we totally get that. Just to clarify—we actually provide electric service, not internet—but we’d love to make sure your experience with us is just as great. If you ever want tips on saving energy or lowering your bill, we’re here and happy to help. Published on November 11, 2025
I would definitely recommend, the service is fair and affordable for whatever budget you are on
Response: Hi Michael, Thank you for sharing your experience! It’s great to hear that you found our service fair and affordable—it means a lot to us that it fits well with different budgets. We work hard to make sure everyone can access quality service without compromising value, and your feedback shows we’re on the right track. Published on November 11, 2025
Super easy process
Response: Hi Trishala, Thank you for sharing your experience with us! It’s great to hear that the process felt super easy for you—that’s exactly what we aim for. Your feedback confirms that our efforts to make things simple and straightforward are working, and that means a lot to us. Published on November 10, 2025
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.