Payless Power Reviews
Read reviews from Payless Power customers
Of course I am going to say that the rate could be cheaper.
Response: Thank you for the feedback it's greatly appreciated! Published on March 06, 2024
Transparent and user friendly. Would recommend to anyone.
Response: Thank you so much for the 5 star review! Published on March 06, 2024
Proceed pretty easy
Response: Glad we can make your experience easy as possible! Published on March 06, 2024
Easy online payment
Response: Glad we can make it easy as possible! Published on March 06, 2024
Easy & simple love it here
Response: Thank you Israel for the feedback! Published on March 06, 2024
This is my first time having prepaid lights and I’m really enjoying having them. I like being able to track my usage daily. I like being able to add however much I can afford to my account.
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on March 06, 2024
Service was quick and easy. And there when I needed them
Response: Thank you so much for the 5 star review! Published on March 06, 2024
Great and cheap company
Response: Thank you for being a great customer! Published on March 06, 2024
Ya stop the churchs from helping people with they light bill telling them that have to go paid it at a money gram now alot people are going to be without light
Response: Hello- Your comments indicate that we do not allow churches to make pledges on a customer’s behalf. We would like to get a better understanding of what you mean. We do accept pledges from verified organizations including churches. We also accept credit card payments unless there is an account suspected of fraud. I see no such indicator on your account and you were able to successfully post from your card yesterday. A supervisor will reach out to get more information on your issue. Published on February 19, 2024
Definitivamente hice una mala elección al contratar con esta compañía, en la anterior pagaba 110 por mes y aquí pago 100 por una semana …. lamentablemente mi compañía anterior no tiene cobertura en mi nueva dirección, no la recomiendo!!
Response: Hola, MAURO RODRIGUEZ - 1624858 Gracias por comunicarse con Payless Power. Entiendo la importancia de su mensaje ya que nos informa su inconformidad sobre la manera que se a facturado su cuenta. Haciendo revision de su cuenta, puedo entender su molestia. Usted comenta que con su proveedor previo, pagaba $110 al mes y con Payless Power, Paga $100 por semana. Tambien comenta que su direccion es nueva y su proveedor previo no puede darle servicio asi que inicio con Payless Power. La cuenta se creo el 12/19/2023 y el servicio inicio el 12/29/2023. En mi opinion, el consumo se a mantenido bajo, con un promedio de entre 20 a 30 kilowatts al dia. Si hay dias que se eleva un poco la temperatura. El reporte mas alto es la factura de el dia 02/14/2024. Reconocemos que esto impacto a muchos de nuestros clientes al no recibir una factura completa y despues recibir dos al mismo tiempo. Puedo confrimarle que el consumo que se reporta es correcto. Payless Power no lee su medidor, estas lecturas son manejadas por medio de su distribuidor local, Oncor. Usted puede confirmar las lecturas registrando su medidor en smartmetertexas.com. Usted tiene derecho de eligir que compania le da servicio. Al cambiarse de proveedor, se le aplicara un cobro de $99 por terminacion anticipada. Si usted se muda de domicilio y nos informa que se a mudado, no se le aplicara este cobro, siempre y cuando nos provee con una copia de su arrendamiento nuevo. Porfavor llame a nuestro departamento de servicio al cliente para mayor assistencia. 888.963.9363. Atentament, Payless Power Published on February 19, 2024
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
