Payless Power Reviews
Read reviews from Payless Power customers
Generally I’ve had good experiences with Payless Power, however their website server was down & not allowing me in to pay my bill. I got a disconnect notice so I called customer support to see what I could do about it & was told there wasn’t anything they would do since I should’ve called in to pay over the phone beforehand. So even though the website was down it is the customers fault for not paying sooner. Customer support rep was not sympathetic at all & had a crappy attitude.
Response: Kali- a supervisor is following up with you today to address this situation. Hopefully, we can regain your trust and resolve this to your satisfaction. Published on April 12, 2024
I thing it’s a little pricey
Response: Hello- Your comments state that the service seems expensive to you. A quick review of your billing does show that you only use a very small amount of power each month. Your KWH is in alignment with any other major competitor . There is a $2.00 daily customer fee and please note that you will receive a monthly credit on your bill if you consume under 500 KWH during the month. Feel free to call us at 888 963 9363 if you have any questions. Published on April 12, 2024
It’s very easy. I like that they send text messages every day to give you an update on your balance. It’s very easy to get online and replenish the account also. Thank you.
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on March 27, 2024
Amazing , i recommend this light company
Response: Thank you Hamilton for the great feedback it's greatly appreciated! Published on March 27, 2024
I truly enjoy the service
Response: Thank you Brandon for the feedback! Published on March 27, 2024
Process is straight forward. I signed up for autopsy, but my account didn’t automatically recharge.
Response: Hello Michael, We look forward to having you as a new customer! Please be sure you do set up autopay to automatically recharge account. Published on March 27, 2024
Great service competitive pricing. Easy payment options.
Response: Thank you so much for being a great customer! Published on March 27, 2024
I love y’all’s service it’s super easy and very affordable compared to an actual electric company
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on March 15, 2024
Super easy and fast !!!!
Response: Thank you so much for sharing your experience!! Published on March 15, 2024
very convinient
Response: Thank you David for the feedback it's greatly appreciated. Published on March 15, 2024
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
