
Payless Power Reviews
Read reviews from Payless Power customers
Very straightforward
Aiyanna P.
in Midland
Published on April 12, 2024
Response: Thank you for the 5 star review! Published on April 12, 2024
Y’all have the best customer service support! I hate online pay typically, and y’all’s website is extremely user friendly, and easy to navigate! I don’t usually leave reviews either but here I am bc y’all’s service is just stellar! Thanks!!! ae
Amanda E.
in Texas City
Published on April 12, 2024
Response: Thank you for rating us! We are proud to meet your expectations. Thank you for allowing us to improve and innovate our services. Published on April 12, 2024
Easy to use and can manage my electricity
Allison H.
in Richland Hills
Published on April 12, 2024
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on April 12, 2024
I like the series I just wish there were cool deals like free nights or something
Jeffery P.
in Houston
Published on April 12, 2024
Response: Thank you for the feedback it's greatly appreciated. Published on April 12, 2024
Easy and hassle free service.
Jose L.
in Houston
Published on April 12, 2024
Response: Thank you for the 5 star review! Published on April 12, 2024
Fast service ok customer set everything ok aside if cutting my bill off for 3 dollars
Tershyria J.
in Balch Springs
Published on April 12, 2024
Response: Thank you for the feedback we appreciate it. With services being prepaid the account is at risk is balance falls below $0.00. We do send daily messages advising balance and also recommend applying an extension if needed before noon to prevent disconnection. If you have any questions or concerns please call us at 888-963-9363. Published on April 12, 2024
Very easy and convinient access to if you need to refill or check your balance. Makes it way better to watch your usage. I am glad my friend recommended it to me. More power for less pay!
Anne B.
in Dallas
Published on April 12, 2024
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on April 12, 2024
Great service. Pay bill in the amount that I choose. Never had that kind of service before. Quick customer service response. I love it!
Dorothy R.
in Alvin
Published on April 12, 2024
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on April 12, 2024
I just contacted customer service and was happy with the representative and the wait time.
SUSAN W.
in Trophy Club
Published on April 12, 2024
Response: Thank you Susan for the feedback. Glad we could assist you in a timely manner. Published on April 12, 2024
Great company I would definitely suggest for one of my friends
Berlinda R.
in Killeen
Published on April 12, 2024
Response: Thank you so much for being a great customer! Published on April 12, 2024
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
Christine M. in Killeen
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
Julia L. in Webster
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
Kalandra H. in McKinney
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.