Log In
Get Your Power within an Hour!*
Fastest connection times available, guaranteed.

Payless Power Reviews

Read reviews from Payless Power customers

We're Here to Help

We have plans to support you and your energy needs

I wish I could give this company zero stars! I do not have this company as my utility provider, nor do I plan to ever use them! This company withdrew money from my account and they refuse to let me talk to a supervisor or management when I call. Customer service is horrible!

Response: Hi April, and thank you for reaching out to us about this vital issue. We know there's major cause for concerns when it comes to unauthorized charges to your card, especially if you are not a customer with us. Unfortunately, since you do not have a Payless Power account, the only action that can be done is for you to report the fraudulent charges to both your bank and the authorities. Published on January 23, 2025

Nobody Has a negative review Sometimes 20 isn’t on the card to pay fully so a minimum could decrease.

Response: Thank you for leaving you rating and feedback, Bendria! We understand that there may not be times where you can make the minimum payment required, and we're more than happy to assist you! You can always see what payment assistance you are eligible for via the My Account Portal at paylesspower.com , or you can request additional assistance at 1-888-963-9363 Published on January 23, 2025

Best thing ever happened to me !

Response: Thank you for rating us, and choosing Payless Power for you electricity service needs! Published on January 23, 2025

Good way to manage money and not be hit with a big bill once a month.

Response: Thank you for rating us, and for choosing to be a Payless Power customer! Published on January 23, 2025

Easy and I like knowing how much I have used.

Response: Thank you for the rating! Published on January 23, 2025

Pay as I go in don’t know offers like this existed and my daily notifications let me know to balance my light usage as well. Highly recommend…

Response: Thank you for rating Payless Power, and for choosing us to provide you with convenient and affordable electricity services! Published on January 23, 2025

I absolutely love everything about your service. You’re the best company for people. Low income literally other than changing all my light bulbs and everything I could to energy efficient. The only thing I’ve done is change to you guys as my electric writer and I have saved so much money. It’s been such a blessing. I even talk about you guys on tick tok all the time and say there’s not a better electric provider out there. Hands down. Best decision I ever made. I was stressed about the prepaid in the beginning but it’s been the best decision I ever made switching to you guys

Response: Thank you for the high rating, and the wonderful review! Payless Power is proud to provide customers like you with affordable and convenient electricity services, and we look forwards to servicing you for even longer, Amber. Published on January 23, 2025

Using payless power is a really easy process for a first time power company user i really like how stress free it is

Response: Thank you for rating us, and for being a Payless Power customer! Published on January 23, 2025

I’ve used several other companies and this is my favorite. I can see my daily use and adjust my habits if necessary. There’s no price gouging. I would definitely recommend. I’m grateful to my friend who referred me.

Response: We appreciate the high rating, Sherrie! We always strive to give our customers the affordable and easy electricity services they can rely on! Published on January 23, 2025

I’ve used several other companies and this is my favorite. I can see my daily use and adjust my habits if necessary. There’s no price gouging. I would definitely recommend. I’m grateful to my friend who referred me.

Response: We appreciate the high rating, Sherrie! We always strive to give our customers the affordable and easy electricity services they can rely on! Published on January 23, 2025

1...312314316...1344

*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Our Awards
Texas Electricity Ratings award
Top 3 Best REP in Texas - 2024
Innovator Awards
The Best Place for Working Parents
NICE/inCONTACT award
Best Cloud Implementation
Texas Electricity Ratings Award
Gold Tier Award - 2023