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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Thank yall 🙏🏾
Response: Hi Desmond, Thank you for taking the time to leave us a 5-star review! We're grateful for your support and appreciate you choosing us. Knowing you had a positive experience means a lot to our team, and we look forward to serving you again in the future. Thanks again, Desmond, for your kind words and for being a valued customer! Published on August 12, 2026
Muy bueno y practice excellent servicio
Response: Hola Javier, ¡Muchas gracias por tu reseña y por otorgarnos una calificación de 5 estrellas! Nos alegra saber que consideraste nuestro servicio "muy bueno" y que recibiste una atención excelente. Comentarios como el tuyo son una gran motivación para nuestro equipo y nos confirman que estamos brindando la experiencia de calidad que buscamos para cada cliente. Seguiremos trabajando con el mismo compromiso para ofrecer un servicio amable, eficiente y profesional en cada interacción. Gracias nuevamente por tu confianza y por compartir tu experiencia, Javier. ¡Esperamos poder atenderte nuevamente pronto! Published on August 12, 2026
Worst electric company ever. These thieves charged my card without my authorization. Rates change everyday. No transparency. These people legit suck.
Response: Hi Chris, Thank you for sharing your feedback. We understand that concerns about unauthorized charges, changing rates, and transparency can be frustrating, and we appreciate you bringing these issues to our attention. Your comments highlight important concerns, and we want to ensure they are thoroughly reviewed. Our goal is to provide clear information about billing and account activity, and we would welcome the opportunity to look into what occurred with your account. Please reach out to our Customer Care Team at 1-888-963-9363 during our standard business hours, Monday through Friday from 9:00 AM to 5:00 PM. Our team can review your account details, investigate the charge in question, and address any questions you have regarding your rate plan and billing. Chris, we value your feedback and look forward to assisting you. Published on August 11, 2026
Thank you so much
Response: Hi Jose, Thank you for your 5-star review! We truly appreciate you taking a moment to share your experience. It's wonderful to know that our team was able to provide the service and support you were looking for. Your feedback motivates us to continue delivering the best possible experience for our customers. If there's ever anything you need, we're here to help. Thank you again for choosing us, Jose! Published on August 11, 2026
Love the service will recommend it to everyone
Response: Hi Shenikwa, Thank you for taking the time to share your feedback! We're so glad to hear that you love the service and would recommend us to others. Hearing that our customers feel confident enough to spread the word means a lot to our team. Your support encourages us to keep delivering the quality service our customers deserve. We look forward to continuing to assist you whenever you need us. Thank you again for your recommendation, Shenikwa! Published on August 11, 2026
Great service I will recommend
Response: Hi Chauntee, Thank you for taking the time to share your 5-star review! We're delighted to hear that you had a great service experience and that you would recommend us to others. Your feedback lets us know that our team's commitment to supporting our customers is making a positive difference. We appreciate your recommendation and look forward to continuing to provide the dependable service you can count on. Thank you for choosing us, Chauntee! Published on August 11, 2026
They have the best service and are very easy to work with. Thank yall for always being there for the customer!
Response: Hi Anahi, Thank you for sharing your experience and for the 5-star review! We’re delighted to hear that you’ve found our team easy to work with and that our service has consistently met your expectations. Knowing that you feel supported and valued as a customer means a great deal to us. We appreciate your trust and loyalty, and we look forward to continuing to provide the reliable service and support you deserve. Thank you for choosing us, Anahi! Published on August 11, 2026
Too damn high!!!
Response: Hi Laura, Thank you for taking the time to share your feedback. We hear your concern about costs and recognize how important it is to feel that you're receiving good value for the price you pay. Energy expenses can have a significant impact on a household budget, and customers deserve clear information and options that fit their needs. Our goal is to provide transparent plans and resources that help customers make informed decisions about their service. If you'd like to review your current plan or explore available options, our team would be happy to help identify solutions that may better align with your needs. We appreciate your feedback, Laura, and the opportunity to serve you. Published on August 07, 2026
Too damn high!!!
Response: Hi Laura, Thank you for taking the time to share your feedback. We hear your concern about costs and recognize how important it is to feel that you're receiving good value for the price you pay. Energy expenses can have a significant impact on a household budget, and customers deserve clear information and options that fit their needs. Our goal is to provide transparent plans and resources that help customers make informed decisions about their service. If you'd like to review your current plan or explore available options, our team would be happy to help identify solutions that may better align with your needs. We appreciate your feedback, Laura, and the opportunity to serve you. Published on August 07, 2026
Dope and very easy to work with and good service
Response: Hi Joseph, Thank you for taking the time to share your feedback! We're glad to hear that you found the process easy and that you received good service. It's especially rewarding to know that working with our team was a positive experience. We know how important it is to have a straightforward, hassle-free experience, and our team works hard to make every interaction as smooth and efficient as possible. Your comments let us know we're on the right track. Thank you for choosing us, Joseph. We appreciate your support and look forward to continuing to provide the great service you deserve! Published on August 07, 2026
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
