New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Too many hidden fees besides the $0.16 per kw hr ss it’s advertised but almost doubles due to “fees” lame
Response: Thank you for leaving your feedback, Jason! It's definitely important that customers have transparency with our services, especially with any fees that may be involved with their billing, and it's understandable if you're not pleased with any of the fees we charge. That being said, we advise customers of any potential fees upon enrollment as well as on the My Account Portal. These can also be reviewed on your Terms of Service. If you have any questions in regards to our non-recurring fees, you can contact us at 1-888-963-9363 Published on January 21, 2025
Good service excellent
Response: Thank you for the rating! Published on January 21, 2025
Payless power is a great Choice, if you are looking for a pre-paid electric company. The process was quick and easy. I had power the same day. The online payment system is also easy to navigate, daily udsage updates are helpful as well. Last but not least, the price is super affordable. I would highly recommend Payless power to anyone.
Response: Thank you for your high rating, Katherine! We always strive to offer customers like you affordable and convenient electricity services that you can rely on. Published on January 21, 2025
I’m thankful for the service you provide
Response: We're thankful for the high rating, and for choosing Payless Power to provide your electricity services! Published on January 21, 2025
Good company easy to use. Love the alerts and the control I can have over my account to control my usage w performance.
Response: Thank you for the review! Making sure customers can keep track of their usage and billing is a key component to our services. Published on January 21, 2025
I see a lifesaver didn’t think I was gonna be able to get lights, but because of their prepaid plan, I was able to put lights in my home
Response: Thank you for the rating, and for choosing Payless Power to be your electricity provider! Published on January 21, 2025
I’m fairly new to Payless Power but so far I’ve had a pleasant experience.
Response: Thank you for leaving a high rating, Latoya! We look forwards to your continued patronage at Payless Power! Published on January 21, 2025
It was easy enough
Response: Thank you for the high rating! Published on January 21, 2025
Easy to work with easy app and literally took minutes to get my power turned on no complaints at all
Response: Thank you for rating Payless Power, and for choosing us to be your electricity provider! Published on January 21, 2025
I absolutely love the service, I love how it helps me to be more mindful about how to conserve energy better. Payment is always easy and convenient, there’s no surprises or problems. I am grateful. This allows me to have a better understanding of my energy usage while keeping a hold on my financial goals. I wish everyone could use this company.
Response: Thank you so much for the high rating, Tamika! We at Payless Power always strive to provide convenient and affordable electricity services to customers like you. Published on January 21, 2025
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
