Payless Power Reviews
Read reviews from Payless Power customers
Needed extension due to being out on unpaid medical leave
Response: Hi Tina, thanks for reaching out to us about this! We know that customers will need more time for making payments, and we would be happy to assist you. For any assistance options available, you can check the My Account Portal or all us at 1-888-963-9363 to speak with a live representative. Published on January 17, 2025
Easy and affordable
Response: Thanks for the praise! Published on January 17, 2025
Great service low prices
Response: Thanks for your rating! Published on January 17, 2025
It’s an alright service. Don’t like the fact that power immediately gets cut off after non payment, left my dog in the heat for several hours while I’m at work because of that reason.
Response: Hi Kyle, thanks for sharing your feedback. We can understand being disconnected is stressful, especially if you're a pet owner. While customers will be at risk of a disconnection should their balance fall below $0, they have until 12pm noon to make sufficient payment or request for any of our extension options. This can be done via the My Account portal, or you can contact us at 1-888-963-9363 Published on January 17, 2025
To expensive if you need it it will they will connect it for sure
Response: Hi Max and thank you for contacting us. We appreciate when costumers share their concerns and we would be more than happy to assist you. If you have any questions regarding your billing, please feel free to contact us at 1-888-963-9363 Published on January 17, 2025
Customer service is stellar every time I call.
Response: Thanks for the rating, Joseph! We're always happy to be of assistance. Published on January 17, 2025
Best utility service
Response: Thank you for the rating! We're happy to be of service! Published on January 17, 2025
Great services!!!!! Would definitely recommend!!!!
Response: Thank you for your rating, and for spreading the word! Published on January 17, 2025
True to their word no complaints When I first started with them my Mukow my dog and I had just went 10 days with no power tried a competitor and they told me one price and wanted another so. ….. When I finally got my refund I went thru theses fine folk and I called to verify I was getting power that day and explained my situation and my power was on in 20 min
Response: Hi Michael, thanks for the praise! We are glad we could get you connected quickly! Published on January 17, 2025
Great company. I like the easy way to pay.
Response: Thank you for your rating! Published on January 17, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
