Payless Power Reviews
Read reviews from Payless Power customers
Seamless transactions. Just overall great service.
Response: Hi Joel, Thank you for sharing your experience with us! It’s great to hear that your transactions went smoothly and that you received excellent service. We truly value feedback like yours—it helps us understand what’s working well and motivates our team to keep delivering that same level of care. Published on September 02, 2025
Is my electric turn on now
Response: Hi Robert, Thanks for reaching out with your question. I understand how important it is to know the status of your electric service—especially when you're counting on it to be up and running. I’ve taken note of your concern and want to make sure you get the clarity you need. To confirm whether your electric service has been turned on, the best next step is to check your account status online or contact our Customer Care Team directly at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. They’ll be able to verify the activation and provide any updates if needed. Published on September 02, 2025
Very straight forward
Response: Hi Jasmine, Thank you for sharing your feedback. It’s clear you value straightforward communication, and we appreciate you taking the time to let us know how your experience went. We understand how important it is to have things presented clearly and efficiently, especially when you're trying to get things done quickly. Your input helps us ensure that our service continues to meet those expectations. Published on September 02, 2025
I’m trying to have my service cut off at 1504 Chandler Street negative Texas 75961 cuz I told no one to to don’t let nobody else to put no money on my life if it want me I don’t want nobody else that’s fraud
Response: Hi Jessica, Thank you for reaching out and sharing your concerns regarding the service at 1504 Chandler Street in Nacogdoches, Texas. We understand how important it is for you to have full control over your account and to ensure that only you are authorized to make payments or changes. It sounds like you're trying to prevent any unauthorized activity, and we take that very seriously. To move forward, we want to make sure your request to disconnect service is handled properly and that your account is secured. A Customer Care Specialist will reach out to you directly to discuss your concerns. Published on September 02, 2025
Update is great 👍
Response: Hi David, Thank you for sharing your thoughts—it's great to hear you're enjoying the update! We’ve been working hard to make improvements that truly enhance your experience, and your feedback lets us know we’re on the right track. Published on September 02, 2025
Have had this service to start out in a new apartment and was recommended this provider by family. Haven’t had any issues thus far, and it’s so easy to use!
Response: Hi Tytianna, Thank you so much for sharing your experience! It’s great to hear that starting fresh in your new apartment has been smooth and that our service has been easy to use. We’re glad your family’s recommendation led you to us, and it’s wonderful to know things have been working well so far. Published on September 02, 2025
It was a fast and smooth process.
Response: Hi Keyla, Thank you for sharing your experience! It’s great to hear that the process felt fast and smooth for you. That kind of feedback really helps us understand what’s working well. Published on September 02, 2025
honestly so easy and extremely cheap
Response: Hi Lana, Thank you so much for sharing your experience! It’s great to hear that the process felt easy and affordable for you—that’s exactly what we aim for. We understand how important it is to keep things simple and cost-effective, especially when time and budget matter. Your feedback reassures us that we’re on the right track, and it helps us continue to improve and deliver that kind of value to others too. Published on September 02, 2025
honestly so easy and extremely cheap
Response: Hi Lana, Thank you for sharing your experience! It’s great to hear that the process felt easy and affordable for you — that’s exactly what we aim for. We understand how important it is to have a smooth and cost-effective solution, and your feedback lets us know we’re on the right track. Published on September 02, 2025
Very eady and user friendly application
Response: Hi Debta, Thank you for sharing your experience! It’s great to hear that you found the application very easy and user-friendly — that kind of feedback means a lot. We’re always listening closely to what our users say, and your comment reinforces the importance of keeping things simple and intuitive. Knowing that the design worked well for you helps us stay focused on what matters most: making your experience smooth and stress-free. Published on August 28, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
