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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Affordable electricity price and good customer service. I highly recommend Payless Power to my friends and family. Thank you!
Response: Thank you for your 5-star review, David! We're delighted to hear that you've found our electricity pricing affordable and that you've had a positive experience with our customer service. We understand how important it is to have both reliable service and value, and it's wonderful to know we've met your expectations. We truly appreciate your recommendation to your friends and family. Referrals from satisfied customers like you are one of the greatest compliments we can receive, and your feedback encourages our team to continue delivering the high level of service our customers deserve. Thank you for choosing Payless Power, David. We value your support and look forward to continuing to serve your energy needs for years to come! Published on September 17, 2026
I am very happy with payless power service
Response: Thank you for your 5-star review, Tina! We're delighted to hear that you are very happy with your service from Payless Power. Knowing that we've been able to meet your expectations is wonderful feedback for our team and reinforces our commitment to providing reliable service and a positive customer experience. We appreciate you taking the time to share your thoughts. Your satisfaction is important to us, and we're grateful for the opportunity to serve your energy needs. Thank you for choosing us, Tina. We value your support and look forward to continuing to provide you with excellent service for years to come! Published on September 17, 2026
Easy, affordable and convenient.
Response: Thank you, Daisy, for your 5-star review! We're thrilled to hear that you found our service easy, affordable, and convenient. Providing a simple and budget-friendly experience for our customers is always our goal, and it's great to know we're delivering on that promise. We appreciate you taking the time to share your feedback and look forward to continuing to serve your needs! Published on September 17, 2026
I love it seems like it’s much more cheaper than the preflight company
Response: Thank you, Erica, for the 5-star review! We're delighted to hear that you're loving your experience and finding our pricing affordable. Providing great value while maintaining quality service is something we strive for every day. We appreciate you taking the time to share your feedback and look forward to continuing to serve you in the future! Published on September 17, 2026
Miss Ashley the customer service rep who assisted me was excellent so prompt and professional it just made me so happy to be a Payless power customer I felt valued and respected the conversation went with ease and I had no problems with getting assistance with my bill I’m happy I renewed with your company and I would be delighted to tell friends and family members about what a wonderful company you are Miss Ashley deserves a raise and a promotion.
Response: Thank you for taking the time to leave such a wonderful review, Mary! We're delighted to hear about your positive experience with Ashley. It's great to know that her prompt, professional, and caring service made you feel valued and respected throughout your interaction. Providing helpful support and making the process as smooth as possible are goals we strive for every day, and it's encouraging to hear that Ashley delivered that experience for you. We're also grateful that we were able to assist with your bill and that your renewal process went smoothly. Your kind words about recommending us to your friends and family mean a great deal to our team. Thank you for being a loyal customer, Mary. We will be sure to share your recognition with Ashley and her leadership team. We appreciate your continued trust in us and look forward to serving you in the future! Published on September 17, 2026
No problems at all for over a year. I recommend payless power to everyone.
Response: Hi Keesta, Thank you for your wonderful review! We're thrilled to hear that you've had a positive, problem-free experience with us for over a year. Knowing that you'd recommend Payless Power to your friends and family means so much to our team. We work hard to provide reliable service and a great customer experience, and we're grateful for the trust you've placed in us. Thank you for being a valued customer and for sharing your recommendation with others! Best regards, - Payless Power Published on September 15, 2026
Good customer service love how you have various options
I have never had any problems with payless power. When I had questions, they always gave me answers and very friendly and professional. I have recommended this company to many of my friends and colleagues. Thank you for making my life easy.
Response: Hi Lisa, Thank you for your kind words and continued support! We're thrilled to hear that you've had such a positive experience with our team. Providing friendly, professional service and making sure our customers get the answers they need is always our goal. It means so much to know that you've recommended us to your friends and colleagues. Thank you for trusting us with your energy needs and for letting us be part of making your life a little easier! -Payless Power Published on September 15, 2026
help lets wash the left hand as was
Response: Hi Cindi, Thank you for taking the time to leave a review. We appreciate you reaching out and sharing your feedback with us. Our goal is to provide service and support that makes managing your electricity account as simple and convenient as possible. We're grateful for the opportunity to serve you and are committed to continuing to provide reliable service and helpful assistance whenever you need it. If there's ever a question about your account or a way we can help, our Customer Care team is always available. Thank you for choosing Payless Power, Cindi. We appreciate your business and look forward to continuing to serve you! - Payless Power Published on September 14, 2026
Very satisfied with your service
Response: Hi Nikia, Thank you for taking the time to share your feedback. We're delighted to hear that you're very satisfied with our service. We understand how important it is to have an electricity provider you can rely on, and it's great to know we've been able to meet your expectations. Your review is appreciated and serves as encouragement for our team to continue delivering dependable service and a positive customer experience. If you ever have any questions or need assistance with your account, we're always here to help. Thank you for choosing Payless Power, Nikia. We appreciate your support and look forward to continuing to serve you! - Payless Power Published on September 14, 2026
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
