Good service. New customer trying out a new service. Very nice.
Response: We look forward to having you a new customer Phillip! Published on June 22, 2021
It’s good I like the power company helped out alot
Response: Thank you Shante. We are always happy to help ???? Published on June 22, 2021
Very poor this is just an outrageous ordeal I’ve tried to apply for assistance and actually I did 2 months ago and still have not been helped. If you say you offer services then why is it so hard to get them?
Response: Ms Brown- In your comments you have expressed frustration because you applied for assistance 2 months have yet to receive it. Its hard to imagine the stress this must cause so your frustration is completely understandable. As you may know , Payless Power is not the administrator of the Texas Rent Relief Program . This is a State program that dispenses federal relief funds. A supervisor will be reaching out to you to see what we can do to ensure that you have any documentation that you need but beyond that we are unable to expediate the process. What we can do is offer assistance in the form of a payment arrangement that you can handle until your aid comes through. It is essential that you speak to us this week as the Public Utilities Commissioner has lifted the Winter Storm Moratorium and disconnections are now set to resume on 6/29/21. You do not have to face disconnection or come up with a large down payment. We are here to help and have great options to assist. Please contact us at 888 963 9363 for assistance. Published on June 22, 2021
Payment process is very easy.
Response: Glad we can make your payment process easy as possible! Published on June 21, 2021
Very easy online payment and auto pay setup.
Response: Thank you for sharing your service experience glad we can make your service experience easy and convenient to use! Published on June 21, 2021
I’ve used payless power several times over the last 20 year’s they’ve always been amazing!! Fair rates!! Very easy to work with! Just an all around great elec. provider.
Response: Thank you so much for being a loyal customer we appreciate your business! Published on June 21, 2021
Love this company it’s super convenient and making payments is always easy!
Response: Glad we can make your service experience easy and convenient as possible! Published on June 21, 2021
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Response: Thank you for rating Payless Power! Published on June 21, 2021
Great payment form
Response: Thank you for being a great customer! Published on June 21, 2021
So far so good. Looking forward to using this service in the future
Response: Thank you Jacob for the great feedback it's greatly appreciated! Published on June 21, 2021
