New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
It’s fairly affordable for me because I live alone, however, when the heat or AC is used it’s awfully expensive. Lord forbid a visitor comes to see me and the air conditioner is turned on. It’s the service representatives that make the service so pleasant.
Response: Thank you for the kind words Lisa. Do keep in mind with our service we do give you the power to view your daily usages so you can monitor and make changes accordingly to fit your budget. We do value all of our customers so we ensure to have the best possible representatives ready to help you, and we are so glad you find their assistance so pleasant. Thank you so much for choosing Payless Power!! Published on March 30, 2018
Response: Thank you Kacie for your feedback it's greatly appreciated (: Published on March 30, 2018
Response: Thank you Lashonda for your feedback it's greatly appreciated (: Published on March 30, 2018
Would like to have updated texts. Right now it is showing amounts from 2 days prior.
Response: Hi Brandi, Thank you for your feedback. Yes ma'am our text messages are updated it's just with us being a prepaid service we only have 2 days to get the meter reads from the Transmission and Distribution Service Provider (Oncor) our billing is always going to be 2 days prior,but your balance on the account will always be actual once billing goes out. If you have any questions please reach out to our customer care dept. 888-963-9363. Thank you. Published on March 30, 2018
I really love the service it has helped me so much, the pay as u go plan!
Response: Thank you Crystal for the review, glad we can help out! Published on March 30, 2018
Response: Thank you Latanya for choosing Payless Power!(: Published on March 30, 2018
Easy access and not very time consuming
Response: Thank you Jose for the feedback! Glad we can help. Published on March 30, 2018
Great service, affordable and very easy! love how I can pay in 3 clicks of a button. Very helpful for young people just like me to start out and pay as I go. I have already recommended service to 3 people who also love you guys!
Response: Thank you for your feedback Ms.Grable! Glad we can make your experience Great! Published on March 30, 2018
Process is easy.
Response: Thank you for your feedback!(: Published on March 30, 2018
i am very pleased with the new website and way to make a payment.
Response: Glad we can help!(: Published on March 30, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
