New to company so far so good
Response: Welcome to Payless Power Debbie!! We are happy you chose to start your Payless Power journy and we can't wait for you to see all the great features we have to offer. Not only do we offer multiple payment options, some of the most competitive rates, the best customer service representatives, and multiple bill assistance options, but the best part is you can view all this information and more on the Payless Power Portal. Additionally on the portal, you can view your daily billing which is great because it gives you the ability to change your usage habits to better fit your budget. Thanks for the great review!! Published on April 03, 2018
I really liked; the older set-up, for payments an such. Great savings! *two thumbs up*
Response: We love great feedback we offer great savings such as the ability to sign up for autopay with allows you to keep your balance above $35 and with that you receive the 20% flex discount! We also send daily text messages to allow you to monitor your daily usage and keep it within your budget! ;) Published on April 03, 2018
We’re pleased with the service. Thanks.
Response: Thank you so much for your fabulous review Winifred! Provide you with an impeccable service is one of our goals! We are sooo happy to have you as a customer and we are so thankful for you supporting! Published on April 03, 2018
I like the service because it helps my family manage our usage, the rates are a little bit higher than some companies however i feel its worth it. Great customer service also.
Response: Thank you for the rating we send daily text messages that include all fees no hidden fees these messages allow you to monitor your usage, for more money saving tips call us at 888-963-9363 or visit https://paylesspower.com/blog/5-ways-save-energy-lighting/ for great tips. :) Published on April 03, 2018
outstanding.
Response: Thank you for your great feedback Keith! We are so glad that we can provide you with an outstanding service!! :) Published on April 03, 2018
I like Payless power
Response: We are happy to see a good review from you. Hope to continue to please you! Published on April 03, 2018
Cheap electricity. Can’t beat it. Call in customer service could be better.
Response: Thank you Luis Garcia for your rating. We are glad you are satisfied with our kilowatt prices. Our customer service line is very important and would like to improve everyday. Hope you didn't have any bad experience at our customer service line as we appreciate you as customer. We will try our best to improve, because your feedback is very important to us. Hope to hear from you soon! Published on April 03, 2018
Thanks you guys so much , but wish y’all can do monthly to monthly
Response: Payless power strives to provide the best service for our customers we will definitely pass that information on up as we work to offer the best updates possible! Thank you ;) Published on April 03, 2018
Lo que no entiendo es como si salí de viaje por 5 días tuve que seguir pagando como si estuvier a consumiendo electricidad. Por lo demás todo bien
Response: Gracias por su comentario Ariadna!! Tenga en mente que cualquier compania de electricidad tiene cargos por uso diario e impuestos, a diferencia de post pago, usted lo ve día a día en vez de al final del mes! Estamos contentos de que este complacida con su servicio y que le podamos brindar con un servicio de calidad! Published on April 03, 2018
thanks
Response: Thank you for being such a great customer and for choosing Payless Power!! Published on April 03, 2018
