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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Prices are too high and fluctuates too high
Response: Thank you for reaching out to us about this issue, Cassandra. We understand that you have some concerns with your current billing, and we can understand why this may be frustrating if you do not understand the charges that you are receiving. Payless Power bills it's customers based on the amount of electricity that they have consumed two days prior. We always send in this amount with your daily electricity billing notification, so you can be aware of what you are using. Your daily billing can also be reviewed on the My Account Portal at paylesspower.com Here, you can see a breakdown to see what charges were applied to your billing. If you have any questions or concerns, please reach out to us at 1-888-963-9363 Published on February 17, 2025
I have used Payless power for at least 10 years. I absolutely LOVE the service and price. I always recommend Payless power and will ALWAYS use and recommend them!!!
Response: Thank you for taking the time to review and rate Payless Power! We are honored to provide your home with electricity services that you love for 10 years and onwards. Thank you for being a Payless Power customer! Published on February 17, 2025
Fast and easy. Always great
Response: Thank you for the high rating! Published on February 17, 2025
It has been charging me more and more every day
Response: Thank you for giving us your feedback on this matter, Christen. We understand you have some concerns with your current billing, especially the charges you are receiving recently. Payless Power bills it's customers based on how much electricity their home consumes. With your daily billing notification, we send the amount of electricity you have consumed on that day. You can also review your billing on the My Account Portal at paylesspower.com which will show you a breakdown of the charges you received on any given billing date. If you have any further questions or concerns, you can contact us at 1-888-963-9363 to speak with a live representative. Published on February 17, 2025
Great customer service and I appreciate the texting to let me know what my balance is.
Response: Thank you for taking the time to leave us a rating! Payless Power is always excited to help customers save money on their electricity with our daily notifications and usage tracking. Published on February 17, 2025
I like yells companie
Response: Thank you for your high rating! Published on February 17, 2025
Good really good help
Response: Thank you for taking the time to rate Payless Power! We are always eager to provide our customers with the right assistance for our electricity services. Published on February 17, 2025
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Response: Thank you for rating Payless Power! Published on February 17, 2025
It was quick easy and no crazy deposit amount…have used before and loved the service they provided.
Response: Thank you for taking the time to rate and review our services! Payless Power is thrilled to provide your home with services you love once again. Published on February 17, 2025
Very convenient and easy to use. Great when you only need minimal services
Response: Thank you for taking the time to leave Payless Power a rating. Published on February 17, 2025
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.