Payless Power Reviews

Read reviews from Payless Power customers

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I love Payless power your a awesome company and I like how easy it is to pay online and I get day to day texted message’s so I now how much power I use and I love the low rate’s on electricity. Thank you

Pamela V. in Abilene
Published on September 01, 2017

Response: Pamela - thank you for taking time to share your experiences. We work hard to make our service convenient and affordable. There are even more great changes on the horizon so stay tuned!

great service love the notifications so I always know how much I have left and the occasional little bonus is great too!!

Cimmerron T. in Copperas Cove
Published on September 01, 2017

Response: Cimmerron - thank you!!! We have some great enhancements coming soon that will make our service even more convenient.

Too expensive get another provider

Mokhtar C. in Irving
Published on August 29, 2017

Response: Hello - thank you for sharing your concerns regarding your bill. Please note that for maximum saving you should maintain a balance of $35 or more so you can take advantage of our 20% Flex Pay discount. This really adds up at high usage residences such as yours. Call us at 888-963-9363 for more details.

I LOVE THIS COMPANY!!!! ITS AFFORDABLE, FLEXIBLE, I HAVE NO ISSUES AND BEST OF ALL, I DONT SEE MYSELF GOING TO ANOTHER COMPANY. NO HASSLE OR PROBLEMS JUST STRAIGHT TO THE POINT!

THANKS PAYLESS POWER!

K E. in Fort Worth
Published on August 27, 2017

Response: Thank you so much! We are thrilled to hear that you're getting the maximum benefits that Payless Power can offer!

I have been having this light company for about 4 yrs and I love it

Carina P. in Needville
Published on August 26, 2017

Response: Carina - thank you for being our customer for the last 4 years. We are honored that you have given us this opportunity!

Rates are low and very affordable

Alfredo V. in Premont
Published on August 25, 2017

Response: Thank you Alfredo! We are very happy that you are seeing great savings and service!

Love this company saving so much money!!!

Susan R. in Tyler
Published on August 20, 2017

Response: Susan - we love having you as our customer! Thank you so much for the opportunity!

I love how easy it was to get my power turned on

Chelsea C. in Abilene
Published on August 18, 2017

Response: Thank you, Chelsea! We are glad that our simple step by step enrollment process worked for you. We are really grateful for your business!

Service has been pretty decent. Would love more help sometimes. Life is a struggle. Thank you Payless Power. You’ve been great. Would and have recommended your company to many people. Thanks again.

Vicky A. in Waco
Published on August 14, 2017

Response: Thank you, Vicky! Times are indeed tough and we are happy to help by allowing customer like you to avoid costly deposits and big surprises with a light bill that arrives at the end of the month. Thank you for your continued business!

I was a good saving money every month but o surprise only 3 months I paying cheap my electricity now I’m paying a lot and I don’t think is fair because I always have more the minimum balance and my consum is the same so please be careful when u enroll in this company

Ivan H. in Corpus Christi
Published on August 12, 2017

Response: Ivan - thank you for taking the time to share your opinions. We are regretful that you feel you are being billed unfairly. While you usage habits may not have changed, almost every Texas resident has experienced increased usage this summer because of the heat. It has been the hottest summer in Texas since 2013. Please call Customer Care at 888-963-9363 and we can review your usage and charges.

*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Our Awards

Texas Electricity Ratings award

Top 3 Best REP in Texas - 2024

Innovator Awards

The Best Place for Working Parents

NICE/inCONTACT award

Best Cloud Implementation

Texas Electricity Ratings Award

Gold Tier Award - 2023