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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I was satisfied with my service until they charged me $251.92 “they said they under charged me from march to april, an that oncor comes out an does an estimated meter reading for the month” but i thought it was a prepaid service i kept $35 an up in my account every week..never knew i get a reading every month. I have lost a lot.” then 2 oncor workers come to my house to turn my power off an say “we just come out to make sure the meter is running we have nothing to do with reading or payments”
Response: Justin - thank you for reaching out. I can't imagine how stressful this issue must be. We would love to speak to you to cover your options. Please call us at 888-963-9363 and we can go over the details with you.
I was really skeptical at first, but after being with them there rates are cheap very friendly costumer service and when you have questions they are really helpful I will definitely use them in the future
Response: Tamara - thank you for giving us a chance to show what we can do for you!
You guys rock!
Response: Alexandria - thank you for the awesome compliment! We are here to help!
While your company offers better tracking of daily use, it does not offer reasonable per kwh rates. Even keeping my balance above the 35.00 limit I am charged 11.5 per kwh. When i started with your company, the per kwh was lower than most companies were offering. But steadily increasing over the two years i have been with your company. Raising prices on loyal customers is not the way to keep them. Since its basically 10.00 per day for eletricity I will be examining my options with other companies. I dont see myself staying loyal to a company who consistently raises my rates.
Response: Tamara - thank you for sharing your thoughts. It is important to us to hear all kinds of feedback positive or negative. Please call customer care at 888-963-9363 and we can discuss your usage and possible options on how you could save money.
If you’re looking for affordable electric service Payless Power is your best bet! It is very affordable and I’m super happy that my electric bills are non existent because of the prepaid service I have with Payless Power!
Response: Margaret - thank you so much for sharing your experiences with Payless Power!
Y’all are great
Response: Lillian - thank you for being such a great customer!
Being a single mom is hard and being the head of house hold is just sometimes overwhelming and having the option to pay as much as $10 to maintain power is just awesome!!
Response: Thank you Leevana. We are thrilled to help!
I can’t believe more people aren’t doing this. The is a great service pay as you use it power. So far this service is the best.
Response: Thank you Eric. Please spread the word!
Amazing company with a responsible price. Never has any issues at all!
Response: Hannah - thank you for taking the time to share your experiences. We are blessed to have the chance to provide your electric service :)
Love this prepaid company
Response: Michele - thank you for the wonderful compliment. It is our pleasure to be your electric provider!
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
