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Payless Power Reviews

Read reviews from Payless Power customers

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Great service no complaints!!! I’m ready for a monthly billed option

Response: We are beyond happy that you are so pleased with your service!! We have been working very hard to make our services easier to use and understand while still providing the most competitive rates around! Though we don't have the postpaid monthly bill option available at the moment, we are in the process of creating one for the future, but we will keep you updated!! Thanks so much for being such a wonderful customer and we can't wait to see what the future holds!! Published on April 03, 2018

Too expensive

Response: Hi Tierra- Give us a call at 888 963 9363 and we can cover some easy and effective energy saving tips ! Published on April 03, 2018

Great service and would definitely recommend them to friends

Response: Thank you Blanca for your great review glad we can make your experience with our service easy as possible! (: Published on April 03, 2018

Making payments is very easy

Response: Thank you so much for your positive review Tammy!! We are happy to provide you with a quality service that it's easy and simple!! We provide our customers with a lot of tools that will benefit one of them!! We are so ecstatic to have customers as excellent as you!! Published on April 03, 2018

Daily charges don’t add up…gone all day every thing turned of uses 10 or 12$.home all day using everything on use 5$It’s like take whatever u feel like for the day

Response: Hi Bonnie- Thank you for reaching out. Payless Power definitely does not make up or inflate charges. We bill you based on what your meter reports and can review this with you. We can also show you how to verify this independently so you never have to worry about any electric company taking advantage of you. We are here to help:) Published on April 03, 2018

It’s all good and fast.

Response: Thanks for the great review!! We have been working hard these last few months to make using our online portal and getting power far easier for all our customers! We can't wait to provide you power for years to come!! Published on April 03, 2018

Very happy with the service been coustomers for 3 years.

Response: Thank you so much for your positive review and for keep supporting us for all these years!! We are so happy that you still with us!! Everyday we are improving our services that will benefit all our customers! We hope that you will continue your journey with Payless Power for more years! Thank you for supporting us and for choosing Payless Power!! Published on April 03, 2018

I don’t understand how my rates can go up n down from $4.00 a day to $12.00 a day when nothing changes

Response: Hello- Please call us at 888 963 9363 and we can discuss your charges. Published on April 03, 2018

Great

Response: Thank you for taking the time for the positive feedback! Thanks for being a great customer(: Published on April 03, 2018

I like how easy this is. And I’ve had yall for 5 years. It wasn’t always this easy!! I’ve had very VERY few problems and the ones I had effected more than me.

Response: We're sorry to hear that we work constantly to fix any issues that you might come across but we're glad to know your still a customer and we look forward to having you for many years to come! :) Published on April 03, 2018

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*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Our Awards
Texas Electricity Ratings award
Top 3 Best REP in Texas - 2024
Innovator Awards
The Best Place for Working Parents
NICE/inCONTACT award
Best Cloud Implementation
Texas Electricity Ratings Award
Gold Tier Award - 2023