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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I love this company
Response: Thank you for choosing to be a Payless Power customer! Published on March 21, 2025
Easy to use and great service
Response: Payless Power appreciates your high rating! Published on March 21, 2025
Customer service is awesome
Response: We appreciate your feedback! Payless Power is proud to provide you with excellent customer service for your services. Published on March 21, 2025
So far I’ve had no issues with this computer. It has been very affordable and very easy to use to make my payments
Response: Thank you for rating Payless Power! Published on March 21, 2025
It is convenient and I can see how much electricity we use a day.
Response: Payless Power appreciates your rating and review! We are thrilled to see you are satisfied with our prepaid services. Published on March 21, 2025
Would be better if they offered free nights or something. But overall has been good for us!
Response: Thank you for taking the time to give us your feedback on our services, John! We understand the details of your plan are important to you and your household. While Payless Power does not offer free nights, you can save on your electricity by taking control of your home's electricity consumption with our pre-paid services. If you have any further questions or concerns, feel free to contact us at 1-888-963-9363 Published on March 20, 2025
I would definitely refer my family and friends to Payless Power. You guys really came through for me when other companies wanted to charge me outrageous deposits. Thank you 😊.
Response: Payless Power is grateful for the high rating and review, Andrea! We are proud to provide your home with reliable electricity services that stands above the competition. Published on March 19, 2025
Awesome, fast service no delays and straight to the point! LOVE IT!
Response: We appreciate your review Armando! We look forwards to providing your home with affordable and reliable electricity services. Published on March 19, 2025
Great Electric Company
Response: Thank you for rating Payless Power! Published on March 17, 2025
Worst company ever!!! They will put a switch hold on you but their supposed to be PRE-PAID. then they will charge you $99 just for wanting to switch to another company!!!! SCAM!!!!!!!! SCAM!!!!! SCAM!!!!!! IM SPENDING $20/DAY and they won’t even let me change companies unless I give them another $99 on top of what I’m already paying DAILY!!!!!!!
Response: Thank you for taking the time to give us your feedback on this important matter, Amy. Payless Power can see you are experiencing issues with account Switch Holds and the Early Termination Fee. We understand that addressing these concerns is important for you and your services. Customers will have a Switch Hold placed on their meter if they agree to enter into a Deferred Payment Plan with Payless Power. This Switch Hold is advised to the customer when the Deferred Payment Plan is initially set up. You can remove the Switch Hold by calling us at 1-888-963-9363 and paying off your remaining Deferred Payment Plan balance with a live representative. Our 6 and 12-month plans have an Early Termination Fee of $99 should your services end before that term is up. This information can be reviewed via the My Account Portal at paylesspower.com on the Electricity Facts Label document. Finally, Payless Power charges customers based on the amount of electricity you consume, and the amount you are billed for is included with the daily billing notification texts that we send each morning. Your billing can also be reviewed on the My Account Portal at paylesspower.com If you have any other questions or concerns, please contact us at 1-888-963-9363 Published on March 17, 2025
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
