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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Live this company. Amazing rates
Response: We appreciate your high rating! Thank you for choosing to be a Payless Power customer. Published on February 26, 2025
Very easy start
Response: We appreciate your rating! Published on February 26, 2025
Great company love you guys
Response: We appreciate your rating and review! Thank you for choosing Payless Power! Published on February 26, 2025
It’s great when I get my $ 15 credit sometimes more , really helps when we can’t afford to make a payment
Response: Thank you for taking the time to give us a high rating! We are proud to provide you with services that you can rely on. Published on February 26, 2025
Payless power was extremely fast and easy to work with
Response: Thank you for giving us a high review! We are thrilled to provide your home with our convenient electricity services. Published on February 26, 2025
This company just needs nicer customer service reps and more options to help customers.
Response: Thank you for taking the time to leave us your feedback on this matter, Erika. We understand that it is vital for customers to receive excellent customer service when they need the help, and I know that receiving unsatisfying assistance can be frustrating for your experience. We also know how important it is for our customers to receive more time to make payments on their accounts when they need it. Every call with a Payless Power representative is recorded, and a supervisor can review any call should a customer receive incorrect information or otherwise poor customer service. You simply have to contact us at 1-888-963-9363 and request for a call review. In regards to additional time, every customer can access the My Account Portal at paylesspower.com to see if there are any extension options available. The options we provide are the same day Account Protection and a Deferred Payment Plan. If you have any other questions or concerns, call us at 1-888-963-9363 Published on February 26, 2025
Outstanding process, easy and very friendly to follow.
Response: Thank you for the high rating! Payless Power always strives to provide customers with reliable and convenient electricity services. Published on February 26, 2025
I love being able to control how much to put on there and not get billed a huge amount once a month. Customer service is always great. I love this company thank you
Response: Thank you for giving us a high rating and a thoughtful review! Payless Power always strives to provide the best tools for its customers, so you can take control of your electricity usage. Published on February 26, 2025
$$$$$ $$$$$ $$$$$
Response: Thank you for being a Payless Power customer! Published on February 26, 2025
Great Service!!
Response: We're grateful for your review! Published on February 26, 2025
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.