Payless Power Reviews
Read reviews from Payless Power customers
Electricity with payless power is so convenient, I like knowing daily what my usage is and being able to request an extension til I can get to the bank 🙂 I’ve recommended using payless power to several families and will continue.
Response: Angela - thank you for being a loyal Payless Power customer and for spreading the word! We are happy that we have been able to help you and your family :)
I am extremely satisfied with Payless Power. And would highly recommend them.
Response: Thank you Lindsey!
I love that it sends me a text message letting me know where I’m at and that it saves me money when my balance is above 35 dollars it’s very convenient and I recommend it to anyone else that doesn’t have it.
Response: Jaime - thank you for taking the time to comment. We are glad you are taking advantage all of the intended benefits.
Love it! I get to see how much I’m spending per day and I can adjust my account accordingly.
Response: Thank you so much for the kind words :)
I’ve been a prepay customer for over 2 years, and I love the service. When I moved they made transferring my service very easy. I like getting the text messages everyday to let me know what I’ve used and my balance.
Response: Aimee - thank you for your loyalty and for being one of our best ambassadors!
Delete my account as soon as possible!!! Please
Response: Hello - Thank you for reaching out. We are disappointed that you decided not to complete your enrollment. We would like to hear what we could do to improve our enrollment process so free to call us at 888-963-9363 and let us know.
Very very satisfied with Payless Power!
Affordable. Love the balance text message choice..
Thank you.
Response: Angela - thank you for being an awesome customer!
We all here in my home love this service, and customer service personnel are always nice and polite when I speak to them, thanks for your service.
Response: Hi Debby - thank you for being a great customer. We are are proud to provide service to your home.
Payless power is a rip off and i would not dare recommend them to anybody they are a money hungry company and i am making the switch to another company asap. I have been overcharge for this month and ten days that i have been with them and it’s ridiculous. They have even charged me on days that im not home as if i were that’s how i learned that payless power is a money hungry company. Signed one unsatisfied customer
Response: Hi Porscha, we are sorry to hear you are dissatisfied with our service. We hope that you know we take comments and issues such as these very seriously, and consider every case. A review of your account history shows that you live in a high usage residence and have had usage exceeding 2000 KWH per month directly prior to Payless Power. Of course, if you have any questions about your billing history or usage, please give us a call at (888)-963-9363. We are truly sorry you have had a less than perfect experience with Payless Power.
Having the availability to pay as we go is so perfect for our financial situation. We can do a little each week. Love this. I never worry about if we have enough to cover our electric bill. I am able to see a daily balance.
Response: Christy - thanks for for commenting. We are thrilled that you are enjoying the service!
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
