Payless Power Reviews
Read reviews from Payless Power customers
Never had a problem making a payment over the phone until today. Now I’m glad I tried online payment. Super easy and much faster than over the phone. Love the save feature. Convenient.
Response: Hi Dawn Thank you so much for the review! we are so sorry for the inconvenience of the automated system not accepting the payment. If you ever come across this problem again please reach out to customer care dept at 888-963-9363 & report the issue. Good thing we have several payment options in case one doesn't work. Glad you found our new online portal easy use!(: Published on April 03, 2018
Ptetty decent rates
Response: One of our main goals is to provide our customers with the most competitive electric rates possible along with top notch customer care. We are so glad you find our rates are very competitive and we are beyond grateful for customers like you Yvette!! Published on April 03, 2018
Didnt give 5 stars because bo access to m o nthly usage statements unless you call wait time always long
Response: Thank you so much for your positive review Annette!! Every new month in the first days we send a Monthly Statement of Usage, that will provide you with the information of the previous month! If you don't receive this monthly statement you can always call in. Thought we have experienced a high call volume in the cold winter months, as of now our call volume has drastically drooped. Feel free to call at 1-888-963-9363 Published on April 03, 2018
This is such a great service. I had electricity the same day and it’s great to be able to make payments on my schedule!!
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible!! Thank you for being such a great customer! Published on April 03, 2018
Never have had any issues with the payment process
Response: Thank you Jackie for taking the time on providing your positive feedback.Glad we can make your payment method much easier(: Published on April 03, 2018
Great service no complaints!!! I’m ready for a monthly billed option
Response: We are beyond happy that you are so pleased with your service!! We have been working very hard to make our services easier to use and understand while still providing the most competitive rates around! Though we don't have the postpaid monthly bill option available at the moment, we are in the process of creating one for the future, but we will keep you updated!! Thanks so much for being such a wonderful customer and we can't wait to see what the future holds!! Published on April 03, 2018
Too expensive
Response: Hi Tierra- Give us a call at 888 963 9363 and we can cover some easy and effective energy saving tips ! Published on April 03, 2018
Great service and would definitely recommend them to friends
Response: Thank you Blanca for your great review glad we can make your experience with our service easy as possible! (: Published on April 03, 2018
Making payments is very easy
Response: Thank you so much for your positive review Tammy!! We are happy to provide you with a quality service that it's easy and simple!! We provide our customers with a lot of tools that will benefit one of them!! We are so ecstatic to have customers as excellent as you!! Published on April 03, 2018
Daily charges don’t add up…gone all day every thing turned of uses 10 or 12$.home all day using everything on use 5$It’s like take whatever u feel like for the day
Response: Hi Bonnie- Thank you for reaching out. Payless Power definitely does not make up or inflate charges. We bill you based on what your meter reports and can review this with you. We can also show you how to verify this independently so you never have to worry about any electric company taking advantage of you. We are here to help:) Published on April 03, 2018
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
