New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
It was so easy to make a payment, anyone can do it thanks for the simplicity.
Response: Happy its user friendly, thank you for providing this amazing review. Published on April 26, 2018
Best electric company ever. I cut my bill down by over half switching to Payless power. Thank you for saving me money.
Response: We are so delighted to hear you love your service!! We have been working hard to provide our customers with the best power and best rates around, and we are glad to have such a great customer like you. Published on April 26, 2018
It’s a great thing to pay month to month. And price is great as well
Response: Thanks for the awesome review, AUstin! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Published on April 26, 2018
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Response: Thank you for rating Payless Power Published on April 26, 2018
Don’t understand reconciliation charges on my account
Response: Thank you for your feedback you are are very important to us and we strive to bill our customer’s accurately. We will be happy to go over this issue with you to independently confirm it with you. A Supervisor will review your account and will contact you as soon as possible. Published on April 26, 2018
This is the best way to get your electricity!
Response: Thank you Rhonda for the feedback!! Yes that's right the best way!! Published on April 26, 2018
The new way to pay your bill is so much easier! Thanks
Response: We are so glad you like our new online portal!! Published on April 26, 2018
This payment method and the way payless power works is great! Also great way to keep up with what ur using and where your account stands day to day
Response: We are so happy you find the new updates simple and easy to navigate!! We are so thankful to have such great customers like you! Published on April 26, 2018
Easy to set up, easy to pay. Great customer service!
Response: Happy to make your experience as easy and efficient as possible!! Published on April 26, 2018
Great service and you can see what you owe everyday
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible!! Thank you for being such a great customer! Published on April 26, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
