New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Even though the rates have went up, its still somewhat reasonable. The best thing is the daily texts and how easy it is to pay. Even if you forget a day or two, they will run the balance negative for you to catch it all up. Bonus
Response: Thank you James for your comments. We appreciate you and work hard to provide easy and manageable services to our amazing customers. Published on April 23, 2018
Great company. ????
Response: Thank you so much Kelly for the fantastic review! We are so thankful to have customers as great as you, thanks for the support! :) Published on April 23, 2018
Always have appreciated their service
Response: And we assure you that you are always appreciated. We take care of our customers and provide the best electric service around! Thank you Gary. :-) Published on April 23, 2018
Excellent service. Making payments are easier with the new app. Excellent customer service
Response: Happy to hear you're enjoying the new app Reginald!. We will continue to make improvements and upgrades to our customer service so that we can continue to be the amazing company that we are. Thank you!!!! :-) Published on April 23, 2018
Very satisfied with the service!
Response: We are so happy that you like your electrical service! Thank you so much for your great review Shanese! Published on April 23, 2018
Sign in! Click pay and walk away! Its that easy!
Response: You got it!! Please spread the word about your easy and convenient experience with Payless Power. Thanks for the positive vibes Moses. :-) Published on April 23, 2018
Easy peazy!!. One of the easiest apps out there.
Response: Lemon Squeezy!!?! You're right Denise. We are constantly working hard to keep things easy and hassle free with your electricity. Thank you for the comment. Published on April 23, 2018
We love this payment method it makes things ways easier!
Response: Easy to pay makes it easy to stay! Thanks Ivana for being an awesome and valued customer. Published on April 23, 2018
Fast, easy and convenient service.
Response: Thank you Quentin! We make electricity easy and we are glad to have you as a valued customer. Published on April 23, 2018
Very easy to maneuver through. Great customer service I would recommend it to anyone needing prepaid Electric Service
Response: Thank you so much for providing your feedback it's greatly appreciated!! Providing the best customer service is our # 1 goal here at Payless Power. Published on April 23, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
