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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Simple to use cheap and affordable pay as you go I love it
Response: We appreciate the rating, William! Thank you for being a Payless Power customer. Published on March 11, 2025
Great service low cost 100% recommend
Response: We appreciate your rating! Published on March 11, 2025
For a pay as you go day to day service for those that live in a very low income range price of electricity is high
Response: Hi Victor, and thank you for taking the time to reach out to us about this issue. We understand you may have concerns with your recent billing, and we know it is important to have a firm understanding of this issue. Keep in mind, customers are billed based on how much electricity they use, and this usage amount is displayed with your daily billing notification that we send every morning. Your billing can also be reviewed in a breakdown at the My Account Portal at paylesspower.com If you have any other questions or concerns, please contact us at 1-888-963-9363 Published on March 11, 2025
Easy and straight to the point
Response: We appreciate your rating and review, Ciara! Published on March 11, 2025
Love the daily updates about usage and to show how much money I have on my account. This is better than being on once monthly patluments. Highly satisfied
Response: Thank you for the high rating and review, Erin! We at Payless Power are always striving to be a cut above the competition. Published on March 11, 2025
so many complaints don’t even know where to start
Response: We appreciate your feedback on this matter, Quwenetriese. We see that you may have some concerns with the services you are receiving, and we know its important to get assistance with this matter. You can contact us at 1-888-963-9363 for assistance. Published on March 11, 2025
Very easy to use and customer service is always on point
Response: Thank you for the high rating, Catlyn! Published on March 11, 2025
Excellent services
Response: Thank you for rating and reviewing Payless Power! Published on March 11, 2025
Doesn’t allow assistance with paying bill payment arrangements can never be made then to switch service you have to pay $100 fee and that’s insane when you being ripped off
Response: Thank you for taking the time to contact us about this matter, Amiya. We understand that this is an important matter, especially if you are seeking assistance with your services. Payless Power offers two Payment Assistance options for its customers should they need additional time: a Same Day Account Protection, and a Deferred Payment Plan. Keep in mind that if you have used the options previously while your balance is negative, you will not be eligible for them again if your balance remains negative. If this is the case, a payment will need to be made to avoid disconnection or to initiate a reconnection. Our 6-month and 12-month plans all include a $99 Early Termination Fee should your contract be broken before the term is up. The only way to waive this fee is if you advise us that you are moving. If you have any other questions or concerns, please contact us at 1-888-963-9363 Published on March 11, 2025
Doesn’t allow assistance with paying bill payment arrangements can never be made then to switch service you have to pay $100 fee and that’s insane when you being ripped off
Response: Thank you for taking the time to contact us about this matter, Amiya. We understand that this is an important matter, especially if you are seeking assistance with your services. Payless Power offers two Payment Assistance options for its customers should they need additional time: a Same Day Account Protection, and a Deferred Payment Plan. Keep in mind that if you have used the options previously while your balance is negative, you will not be eligible for them again if your balance remains negative. If this is the case, a payment will need to be made to avoid disconnection or to initiate a reconnection. Our 6-month and 12-month plans all include a $99 Early Termination Fee should your contract be broken before the term is up. The only way to waive this fee is if you advise us that you are moving. If you have any other questions or concerns, please contact us at 1-888-963-9363 Published on March 11, 2025
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
