Payless Power Reviews
Read reviews from Payless Power customers
Would not recommend if using service for a low-usage situation. Got service for my storage unit. Didn’t use any energy in 30 days but was charged $25+. Will be changing service ASAP.
Response: Tricia- We do apologize for the negative experience you had using our service. Even if no usage is being reported, you are only being billed daily fees & taxes which could range from $0.75-$0.90 for being on Payless Power platform. Please reach out to our customer care dept. if you have any other questions or concerns at 888-963-9363. Published on April 16, 2018
This is how electric should be! Love this company and their online pay is SO easy and convenient.
Response: Thank you Jeffrey for those awesome reviews!!! We are so happy that the website is user friendly and we love being your electrical provider!!! :) Published on April 16, 2018
Used this company past few years, no problems and always helpful.
Response: Thank you so much Shanda for taking the time to write us a rave review!!! We love to hear that our customer service is helpful to you and that the website is easy to go through! :) Published on April 16, 2018
Yall are scam artists.
Response: Kelly, Thank you for your feedback. We are sorry you had a negative experience with our service. We will be happy to go over this issue with you to independently. Published on April 16, 2018
I Would Recommend This To Those Who Live Pay Check To Pay Check That Can Afford To Add An Amount That They Can Afford Weekly or Bi Weekly Whatever Their Financial Situation Might Be..
Response: Anita that was an awesome review thank you so much! We like to be to able to help out all our customers and have it set up so that the customers control what they pay and use so that there is no surprises at the end of the month for our customers! :) Published on April 16, 2018
Payless Power payment method through text and pay-as-you-go is the easiest bill that I have to maintain. I have also referred friends and family members to Payless Power service.
Response: Kudos to you Eric for that amazing review!! We are happy to be your electrical provider and look forward to providing power to your friends and family!!!! :) Published on April 16, 2018
I’ve been with Payless Power for a couple of years now, it’s super convenient to just make a quick payment on my phone whenever it’s needed. The little messages they send me letting me know what my balance is so helpful. Life is crazy and it’s sometimes difficult to keep up with it all. With Payless I dont have to worry about overlooking the payment.
Response: Thank you for that awesome review Angela!! Glad we can make your life less stressful by having user friendly tools to pay the bill! :) Published on April 16, 2018
My bill is not cheaper than other company’s
Response: Thank you Kolya for your feedback it's greatly appreciated. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day. I hope this helps! Published on April 16, 2018
I love payless power
Response: Wow!! We are so thrilled you love your services as much as we love having you as a customer!! We can't thank you enough for the SUPERB review Katelynn!! :) Published on April 16, 2018
very easy to use .
Response: We are so happy the recent updates we have implemented have made your overall power buying experience simpler!! Thank you Kristen for taking the time to give us such a good review, we greatly appreciate it!! :) Published on April 16, 2018
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
