There should be a 24 hour line to call. Also I think you should offer free nights or have rewards program.
Response: Thank you for your rating we offer a 24/7 automated system and we have an online portal available as well we offer promotions when you first join for any question please give a call at 888-963-9363. Published on April 11, 2018
Minor difficulty
Response: Thank you for the rating for help with your issue give us a call at 888-963-9363! Published on April 11, 2018
Love this! Easy to make payments and love how they keep you updated & send you text with your balance!
Response: We're glad to find our payment options convenient! Published on April 11, 2018
I ABSOLUTELY LOVE LOVE THIS COMPANY!!! Always SO HELPFUL IF I EVER HAVE ANY QUESTIONS OR CONCERNS! I REFER YOU GUYS ON A DAILY BASIS!
Response: Thank you for the positive review we're glad you're enjoying the services and referring us!:) Published on April 11, 2018
Easy & efficient
Response: Hi Imaan! Thank you so much for your excellent review! We are so glad we can provide you a quality service! We appreciate the support :) Published on April 11, 2018
So easy to re load I love it
Response: Thank you for the positive feedback! Published on April 11, 2018
Enjoying the service kinda expensive but enjoying the easy payments..
Response: We're glad your enjoying our service, we offer bundled rates meaning you won't find any hidden fees and we also offer ways to save such as using more than 17 kwh gives you a daily discount as well as keeping your balance above $35 will add a %20 discount! :) Published on April 11, 2018
Fast, user friendly, great rates and convenient!!!
Response: Thank you for the positive feedback! Published on April 11, 2018
I just don’t like that a day is off the books….u don’t need one day to add it up….ok
Response: We apologize for the inconvenience we do bill two days in a rear to allow the meter read to be as accurate as possible, for any question or further assistance please call us at 888-963-9363 we'd be glad to answer any questions. Published on April 11, 2018
I love how i get my balance daily and how fast the payment is. Its awesome and affordable ! Thank you payless power for making my life easier !
Response: Good Afternoon Jenifer, Thank you so much for providing this awesome review. We love knowing you find our service so easy to use & how affordable it is! Thank you for being an awesome customer! Published on April 11, 2018
