easy access and extremely quick. would recomend to famliy
Response: Appreciate the kind words Isaiah!! We are excited you chose us as your provider and look forward to making the rest of your family just as happy!! :) Published on April 19, 2018
Very Easy! Thanks so much for simplicity
Response: Simplicity and convenience are essential to a great electric company experience. We are grateful to have loyal customers like you that remind us how awesome we are! :-) Published on April 19, 2018
Very convenient!
Response: Thank you William for that short and sweet review!! We are happy you chose us as your electrical provider!! :) Published on April 19, 2018
I don’t like the idea of leaving my cc info on file….. but it is convenient.
Response: Thank you Victoria for taking the time to give us a great review!! We do not require the CC to be saved onto the account. We would be happy to remove it from the account if that works best for you. The option is there for some people who want it saved so they only have to click and the payment is processed. Please give customer service a call at 888-963-9363 so we help you with your needs! :) Published on April 19, 2018
Great service.really like the company
Response: And the company really likes you back!!! Happy to hear you are enjoying the service we provide. Thank you Kay, be sure to tell a friend about your great experiences. :-) Published on April 19, 2018
Always great service..payless power goes above and beyond to help me and answer my questions when I need it..highly recommend payless power for your hme!
Response: Awesome Libby!!! We will always go above and beyond to ensure our customer satisfaction. It results in positive feedback like your comment which motivates the entire team here to be the best!!! :-) Published on April 19, 2018
EASY access , easy to add funds, and daily balance updates are great.
Response: Thank you Manuel for that fantastic review!! We are happy to hear that the tools provided to the customers are appreciated and user friendly!! :) Published on April 19, 2018
Online bill pay is fast easy and user friendly
Response: Appreciate the rave review Erika!!! Thank you for letting us be your electrical provider!! :) Published on April 19, 2018
Easy access, easy setup, great to work with.
Response: We are committed to providing easy and convenient service to our customers. We are happy to hear you had an easy time getting started and continuing with us. Thanks Tyrill!! :-) Published on April 19, 2018
I like the convenience of pay as you go. I have one complaint though, about a month or 2 ago my balance dropped from around 60 dollars to 11 dollars in 3 days. I did not do anything any different from any other day. Just wondering what happened there.
Response: Thank you for that amazing review Melody!! Glad that you find the payment portal so easy to navigate through!! We can look at the prior billing for you and go over what happened if you can please give customer service a call at 888-963-9363!!! :0 Published on April 19, 2018