Payless Power Reviews
Read reviews from Payless Power customers
Why Choose Payless Power
Transparency, Everyday Low Rate, and Responsive Customer Support
People choose Payless Power in Texas because of its commitment to flexibility, transparency and affordability. Unlike traditional providers, Payless Power also offers prepaid electricity plans that allow consumers to control their consumption and expenses. With options that do not include long-term contracts or credit checks, customers appreciate the freedom to manage their energy consumption according to their budget and needs. There is a plan option that’s right for every Texan.
Additionally, Payless Power’s dedication to customer service sets it apart. From easy online account management to responsive support, users experience convenience at every step. Along with competitive rates and innovative energy management tools, Payless Power is emerging as the preferred choice for Texans looking for reliable and affordable electricity solutions. Read some of the recent reviews from past and present Payless Power customers.
Easy to maintain
Response: Hi Tanzania, Thank you for sharing your experience! It’s great to hear that you’ve found the product easy to maintain — that’s exactly the kind of convenience we aim to deliver. We understand how important it is for everyday items to fit seamlessly into your routine, and your feedback lets us know we’re on the right track. Published on September 02, 2025
Love it great service un the area in Pasadena Texas
Response: Hi Izabelle, Thank you so much for sharing your experience! It’s wonderful to hear that you’re loving the service in Pasadena, Texas. We’re always listening to what our customers have to say, and your feedback truly energizes our team. We understand how important it is to feel well taken care of, especially in your local area, and we’re glad we could deliver that for you. Your kind words help us continue to improve and stay focused on what matters most—providing great service where it counts. Published on September 02, 2025
Seamless transactions. Just overall great service.
Response: Hi Joel, Thank you for sharing your experience with us! It’s great to hear that your transactions went smoothly and that you received excellent service. We truly value feedback like yours—it helps us understand what’s working well and motivates our team to keep delivering that same level of care. Published on September 02, 2025
Is my electric turn on now
Response: Hi Robert, Thanks for reaching out with your question. I understand how important it is to know the status of your electric service—especially when you're counting on it to be up and running. I’ve taken note of your concern and want to make sure you get the clarity you need. To confirm whether your electric service has been turned on, the best next step is to check your account status online or contact our Customer Care Team directly at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. They’ll be able to verify the activation and provide any updates if needed. Published on September 02, 2025
Very straight forward
Response: Hi Jasmine, Thank you for sharing your feedback. It’s clear you value straightforward communication, and we appreciate you taking the time to let us know how your experience went. We understand how important it is to have things presented clearly and efficiently, especially when you're trying to get things done quickly. Your input helps us ensure that our service continues to meet those expectations. Published on September 02, 2025
I’m trying to have my service cut off at 1504 Chandler Street negative Texas 75961 cuz I told no one to to don’t let nobody else to put no money on my life if it want me I don’t want nobody else that’s fraud
Response: Hi Jessica, Thank you for reaching out and sharing your concerns regarding the service at 1504 Chandler Street in Nacogdoches, Texas. We understand how important it is for you to have full control over your account and to ensure that only you are authorized to make payments or changes. It sounds like you're trying to prevent any unauthorized activity, and we take that very seriously. To move forward, we want to make sure your request to disconnect service is handled properly and that your account is secured. A Customer Care Specialist will reach out to you directly to discuss your concerns. Published on September 02, 2025
Update is great 👍
Response: Hi David, Thank you for sharing your thoughts—it's great to hear you're enjoying the update! We’ve been working hard to make improvements that truly enhance your experience, and your feedback lets us know we’re on the right track. Published on September 02, 2025
Have had this service to start out in a new apartment and was recommended this provider by family. Haven’t had any issues thus far, and it’s so easy to use!
Response: Hi Tytianna, Thank you so much for sharing your experience! It’s great to hear that starting fresh in your new apartment has been smooth and that our service has been easy to use. We’re glad your family’s recommendation led you to us, and it’s wonderful to know things have been working well so far. Published on September 02, 2025
Yes I would good service
Response: Hi Lapoleon, Thank you for taking the time to share your feedback! We hear you—and it’s great to know you received good service. It’s always encouraging to see that our efforts are making a positive impact. We truly value your experience and want to keep that momentum going. Published on September 02, 2025
So far so good !!(
Response: Hi Nicolas, Thank you for sharing your experience with us—it's great to hear that things are going well so far! We’re always listening closely to feedback like yours because it helps us understand what’s working and where we can keep improving. Your comment tells us we’re on the right track, and we’re glad to be meeting your expectations at this stage. Published on September 02, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
