Payless Power Reviews
Read reviews from Payless Power customers
Why Choose Payless Power
Transparency, Everyday Low Rate, and Responsive Customer Support
People choose Payless Power in Texas because of its commitment to flexibility, transparency and affordability. Unlike traditional providers, Payless Power also offers prepaid electricity plans that allow consumers to control their consumption and expenses. With options that do not include long-term contracts or credit checks, customers appreciate the freedom to manage their energy consumption according to their budget and needs. There is a plan option that’s right for every Texan.
Additionally, Payless Power’s dedication to customer service sets it apart. From easy online account management to responsive support, users experience convenience at every step. Along with competitive rates and innovative energy management tools, Payless Power is emerging as the preferred choice for Texans looking for reliable and affordable electricity solutions. Read some of the recent reviews from past and present Payless Power customers.
Easy to use and can help you see how much power you use day to day.
Response: Hi Steven, Thank you for sharing your experience! It’s great to hear that you’ve found the platform easy to use and helpful in tracking your daily power usage. That kind of insight can really make a difference in understanding and managing energy habits. Published on July 23, 2025
This is my second time using Payless power and I’ve only been a customer for a week. They are very friendly and affordable. Well worth the choice. Thanks Payless Power!
Response: Hi Everette, Thank you so much for sharing your experience with us! We’re thrilled to hear that your return to Payless Power has been a positive one. It means a lot to know that you’ve found our service both friendly and affordable—those are two things we work hard to deliver every day. We truly value your continued trust and are excited to have you back with us. Thanks again for choosing Payless Power! Published on July 22, 2025
This way is much better when 253 people ahead of you on the phone
Response: Hi Takea, Thank you for sharing your experience! We hear you—waiting behind 253 people on the phone can be incredibly frustrating. It’s great to know that this way of connecting worked better for you. We’re always looking for ways to improve how we support our customers, and feedback like yours helps us understand what’s working. If there’s anything else we can do to make your experience even smoother, we’re here and ready to help. Published on July 22, 2025
just thank you so much
Response: Hi Gladys, Thank you so much for taking the time to share your kind words. It truly means a lot to hear that your experience left such a positive impression. We’re always listening closely to feedback like yours—it helps us understand what’s working well and continue building on it. Your appreciation encourages our team to keep delivering the care and attention every customer deserves. If there’s ever anything more we can do to support you, we’re here and ready to help. Published on July 22, 2025
I love your service..every one is friendly. And helpful..ty for your service..
Response: Hi Juan, Thank you so much for sharing your experience with us! It’s wonderful to hear that you’ve felt supported by our team and that their friendliness and helpfulness stood out to you. We truly value your kind words and the time you took to let us know how we’re doing. Your feedback reminds us why we do what we do—creating a positive and welcoming experience for every customer. Looking forward to continuing to serve you! Published on July 22, 2025
Excellent service
Response: Hi Maria, Thank you so much for taking the time to share your experience with us. We’re thrilled to hear that you received excellent service! It means a lot to know that our efforts made a positive impact. We’re always striving to provide the best support possible, and feedback like yours lets us know we’re on the right track. If there’s ever anything more we can do to support you, please don’t hesitate to reach out. We’re here for you! Published on July 22, 2025
Been great so far thank you so much
Response: Hi Margaret, Thank you so much for sharing your experience with us! It’s wonderful to hear that things have been great so far — we truly appreciate you taking the time to let us know. We’re always listening closely to feedback like yours because it helps us understand what’s working well and where we can continue to grow. Knowing that your experience has been positive motivates our team to keep delivering the kind of care and support you deserve. Published on July 22, 2025
I have had service with this company for years now and I’m so proud to say you’re the best Power Company ever!!! I have never had issues!!!
Response: Hi Debra, Thank you so much for taking the time to share your experience! It means a lot to hear that you've been with us for years and continue to feel proud of the service we provide. We truly appreciate your kind words and the trust you've placed in us. Knowing that you've never had any issues and consider us the best power company ever is incredibly motivating for our entire team. Your feedback reminds us why we do what we do—ensuring reliable service and a positive experience for every customer, every day. If there's ever anything you need or any way we can continue to support you, we're always here to help. Published on July 22, 2025
Very nice and fast
Response: Hi Angela, Thank you so much for taking the time to share your feedback! We’re thrilled to hear that you had a very nice and fast experience—that’s exactly what we aim for. It’s great to know that our team was able to meet your expectations. Your kind words motivate us to keep delivering efficient and friendly service every time. Published on July 22, 2025
I like this company actually!
Response: Hi Priscilla, Thank you so much for sharing your thoughts! We’re really glad to hear that you like our company — that means a lot to us. It’s always encouraging to know when our efforts are making a positive impact. Your feedback helps us stay motivated and continue improving the experience for customers like you. If there’s ever anything more we can do to make your experience even better, we’re here and ready to help! Published on July 22, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
