Payless Power Reviews
Read reviews from Payless Power customers
Why Choose Payless Power
Transparency, Everyday Low Rate, and Responsive Customer Support
People choose Payless Power in Texas because of its commitment to flexibility, transparency and affordability. Unlike traditional providers, Payless Power also offers prepaid electricity plans that allow consumers to control their consumption and expenses. With options that do not include long-term contracts or credit checks, customers appreciate the freedom to manage their energy consumption according to their budget and needs. There is a plan option that’s right for every Texan.
Additionally, Payless Power’s dedication to customer service sets it apart. From easy online account management to responsive support, users experience convenience at every step. Along with competitive rates and innovative energy management tools, Payless Power is emerging as the preferred choice for Texans looking for reliable and affordable electricity solutions. Read some of the recent reviews from past and present Payless Power customers.
Love the ease and notifications
Response: Hi Annabelle, thank you for sharing your feedback with us! It’s great to hear that the ease of use and the notifications are working well for you. Insights like yours help us understand what’s supporting a smooth experience and where we’re hitting the mark. If there’s ever anything you’d like to see enhanced or any features you’re curious about, we are here and happy to help. Published on January 23, 2026
This is so easy to pay
Response: Hi Amari, Thank you for taking a moment to leave your review! It’s great to hear that making payments has been so easy for you. Knowing the process feels simple and straightforward lets us know we're delivering the kind of experience we aim for. If you ever have questions or ideas on how we can make things even more convenient, we’re always here to help. Published on January 23, 2026
Only had it for a week now, I like it, tells me and reminds me when is close to being due.
Response: Hi Miranda, Thank you for taking a moment to share your experience with us. It’s great to hear that you’re liking the service so far and that the reminders about upcoming due dates are helpful for you. Having tools that keep things simple and on track is something we work hard to provide, and your feedback shows that it’s making a difference. If you ever have questions or notice anything we can improve as you continue using the service, we’re always here to support you. Published on January 23, 2026
I would recommend you to friends and family.
Response: Hi Laura, Thank you for sharing your kind review! It’s wonderful to hear that your experience with us has been positive and that you’d feel confident recommending our service to your friends and family. Knowing we’ve earned that level of trust means a lot, and we’re committed to continuing to provide the same reliable support every time you need us. If there’s ever anything more we can do to help, we’re always here for you. Published on January 23, 2026
Great service easy online payments
Response: Hi Laura, Thank you for taking the time to leave such a positive review! It’s great to hear that you found our service helpful and that the online payment process was easy to navigate. Feedback like yours lets us know that the tools we’ve put in place are working the way they should. If you ever have questions or need support in the future, we’re always here to help. Published on January 23, 2026
I’ve been more than satisfied with my prepaid electricity at Payless Power I wouldn’t choose any other company, I thank the entire company for doing an amazing job because my unborn baby will be home soon and thankfully I’ve been able to save money with Payless Power once again I appreciate y’all (:
Response: Ernest, thank you for taking the time to share such a meaningful review. It’s great to hear how your experience with Payless Power has helped you stay confident and comfortable with your electricity service. Your trust and continued choice of us really stand out, especially during such an important time in your life. We recognize how valuable it is to be able to save money while preparing to welcome your baby home, and we’re glad our prepaid electricity options have supported you in doing just that. Knowing our service contributes to your peace of mind makes what we do even more rewarding. Our team works hard to provide reliable, affordable solutions, and your kind words let us know we’re on the right track. We’re excited to continue serving you and wish you all the best as you prepare for this wonderful new chapter. Thank you again for being part of the Payless Power family! Published on January 22, 2026
Been a elrough year. I dont know what id do without Payless power. Yall are a light saver for real. So Thank you.
Response: Thank you for taking a moment to share your experience, Wade. Your words reflect just how much this past year has required resilience, and it means a great deal to know Payless Power has been able to provide steady support when it mattered most. Being a reliable resource for our customers is something we take seriously, and your message reinforces the importance of that commitment. If you ever have questions or need assistance moving forward, we’re here to help and ready to continue supporting you. We truly appreciate you choosing Payless Power and allowing us to serve you. Published on January 22, 2026
Very easy and hassle free
Response: Cynthia, it’s great to hear that your experience was very easy and hassle free. That tells us the process worked the way it was intended, and we appreciate you taking a moment to share that feedback. Our goal is always to make things smooth and straightforward, and your comment reinforces that we’re on the right track. Published on January 21, 2026
Good and satisfactory
Response: Hi Everardo, Thank you for taking the time to share your feedback with us. It’s great to hear that your experience was good and satisfactory. I’m glad our team was able to meet your expectations, and I appreciate you letting us know how things went. Published on January 20, 2026
Easiest to understand models and payments that I’ve ever had. Customer service was excellent when I had to change addresses. Never have had a single issue with them
Response: Holly, thank you so much for sharing your experience with us. It’s great to hear how clearly the models and payments were explained and that our team supported you smoothly during your address change. Knowing that you’ve never run into an issue truly reinforces what we work toward every day—making things simple, reliable, and stress‑free for you. Published on January 20, 2026
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
