Payless Power Reviews
Read reviews from Payless Power customers
Why Choose Payless Power
Transparency, Everyday Low Rate, and Responsive Customer Support
People choose Payless Power in Texas because of its commitment to flexibility, transparency and affordability. Unlike traditional providers, Payless Power also offers prepaid electricity plans that allow consumers to control their consumption and expenses. With options that do not include long-term contracts or credit checks, customers appreciate the freedom to manage their energy consumption according to their budget and needs. There is a plan option that’s right for every Texan.
Additionally, Payless Power’s dedication to customer service sets it apart. From easy online account management to responsive support, users experience convenience at every step. Along with competitive rates and innovative energy management tools, Payless Power is emerging as the preferred choice for Texans looking for reliable and affordable electricity solutions. Read some of the recent reviews from past and present Payless Power customers.
I need to put money on my account
Response: Maria, thank you for sharing your 5‑star review and letting us know you need to add money to your account. I hear how important it is for you to take care of that right away, and we appreciate you reaching out. It sounds like you’re ready to make a payment, and we want to help make the process simple. You can add funds anytime through your online portal, the mobile app, or by calling us during business hours. If you ever need assistance after hours, you can always reach us using the contact options listed here: https://paylesspower.com/contact-us/. If there’s anything more you need, we’re here and ready to help! Published on March 10, 2026
Easy to use sign up
Response: Hello Mike, Thank you for sharing your feedback! We listened to your note about the easy signup experience, and we’re truly glad to hear that the process worked well for you. It’s great to know the convenience met your expectations, and we acknowledge how important a smooth start is when choosing an electricity provider. We empathize with customers who want quick, straightforward service, and we’re committed to continuing to deliver that level of ease throughout your time with us. If you ever have questions about your account, need help managing your service, or want to explore more ways to stay in control of your power usage, our team is here to problem‑solve with you anytime. For help after hours, you can always reach us through our contact page at: https://paylesspower.com/contact-us/ Thanks again for the 5‑star review—we’re excited to continue supporting you! Published on March 02, 2026
Before anything, I wanna think Miss Tiffany for getting in contact with me sooner than I expected I was kind of accept due to my light being cut off and my account having a active restriction me unable to make a payment and get my legs cut on But thanks to her Miss Tiffany. She gave me the call. She got me to calm down and she help me with my problem to where now my lights are cut back on thank you playlist power but thank you even more Miss Tiffany. This lady deserves a race. Thank you.
Response: Hello Laura, Thank you for taking the time to share your experience with us. I’m listening to the situation you were facing, and it’s clear how stressful it must have been to deal with a service interruption while also being unable to make a payment due to the account restriction. I appreciate you highlighting how Tiffany stepped in quickly and helped bring clarity and calm to the moment. Your acknowledgment of the support she provided shows just how meaningful that interaction was, and we’re glad to know your service is now restored. If you ever need assistance again—whether during business hours or after—we’re always here to help. You can reach us anytime through our contact options at https://paylesspower.com/contact-us/. Thank you for being a valued customer and for the 5‑star feedback. Published on March 02, 2026
Quick, easy , and not expensive start up! Ty
Response: Hello Christine, Thank you so much for sharing your experience with us! We’re really glad to hear that getting started felt quick, easy, and affordable for you. It means a lot that our process met your expectations and earned a 5‑star review. We’re always here to help make your service smooth and convenient, and if you ever need assistance—day or night—you can reach us anytime. Our after‑hours support options are available at: https://paylesspower.com/contact-us/. Thanks again for choosing Payless Power! Published on March 02, 2026
VERY GOOD CONDITION
Response: Thank you so much for your 5‑star review! Hearing that everything was in “very good condition” truly means a lot to our team. It’s great to know that your experience reflected the level of service we work hard to provide every day. We appreciate you taking the time to share your feedback, and we’re always here if you ever need anything moving forward. If you have questions, want help reviewing your account, or simply need support, our Customer Care Team is ready to assist at 1‑888‑963‑9363, Monday through Friday, 9:00 AM to 5:00 PM. Thanks again for being part of the Payless Power family, Trinecia! Published on February 13, 2026
Easy Set up. Now waiting for connection
Response: Hi Davyon, Thank you for sharing your experience with us! It’s great to hear the setup was easy and straightforward for you—getting started smoothly makes all the difference. I understand you’re now waiting for the connection to finalize, and I appreciate you letting us know where things stand. If you ever notice that the connection takes longer than expected or you have questions along the way, I’m here to help make sure everything moves forward as it should. Just reach out anytime, and we’ll work through it together. Thanks again for choosing us, and we’re excited for you to enjoy the full experience! Published on February 06, 2026
This is an awesome service provided.
Response: Hi Daniel, Thank you for taking the time to share your experience. Hearing that you see the service as awesome really stands out, and it shows how well things have been working for you. Your feedback highlights the value you’re getting, and it means a lot to know the service is hitting the mark for you. Comments like yours help us understand what’s working well, and they encourage us to keep delivering the same level of consistency you’ve experienced. If there’s ever anything more you’d like to see, or if you have suggestions on how we can continue making things even better for you, I’m here and happy to help. We appreciate you, Daniel, and we’re glad the service has been a great fit for you. Published on February 02, 2026
Is the perfect service of electricity that you can get to your home.
Response: Hi Zaida, thank you so much for sharing your review. It’s wonderful to hear that you see our service as the perfect fit for your home—that kind of experience is exactly what we work hard to deliver. Your feedback highlights what matters most to you, and it’s great to know we’re meeting those expectations. If you ever need anything or have ideas on how we can support you even more, we’re always here to help. We truly appreciate you being a valued part of our community. Published on February 02, 2026
Very friendly and very easy to work with. I have had service with you before and I will continue to use you all for my electricity service!
Response: Thank you so much for your wonderful 5‑star review Brandon! We’re thrilled to hear that you found our team friendly and easy to work with. It means a lot to know you’ve chosen to return to us and plan to continue using our service for your electricity needs. Your trust and loyalty truly make a difference, and we’re grateful to have you with us again! If you ever need anything, we’re always here to help. Published on January 28, 2026
Yes just started service heard good things from a friend
Response: Thank you so much for the 5‑star review Jakhia! We’re excited to have you with us, and it’s great to hear that you joined based on a friend’s recommendation. We’re committed to giving you the same positive experience they shared. If you ever need anything along the way, we’re here to help! Published on January 28, 2026
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
