Payless Power Reviews
Read reviews from Payless Power customers
Why Choose Payless Power
Transparency, Everyday Low Rate, and Responsive Customer Support
People choose Payless Power in Texas because of its commitment to flexibility, transparency and affordability. Unlike traditional providers, Payless Power also offers prepaid electricity plans that allow consumers to control their consumption and expenses. With options that do not include long-term contracts or credit checks, customers appreciate the freedom to manage their energy consumption according to their budget and needs. There is a plan option that’s right for every Texan.
Additionally, Payless Power’s dedication to customer service sets it apart. From easy online account management to responsive support, users experience convenience at every step. Along with competitive rates and innovative energy management tools, Payless Power is emerging as the preferred choice for Texans looking for reliable and affordable electricity solutions. Read some of the recent reviews from past and present Payless Power customers.
Fast n easy¡!!!!!!!!!!!!!
Response: Hi Angela, Thank you for sharing your experience! It’s great to hear that things felt fast and easy for you—that’s exactly what we aim for. We’re always listening for feedback like yours to understand what’s working well and where we can keep improving. Published on October 31, 2025
Thanks much for online
Response: Hi Rantrese, Thank you so much for taking the time to share your experience online. It means a lot that you chose to engage with us, and we're glad to hear from you. It sounds like your interaction was meaningful, and we truly value that kind of connection. We’re always listening closely to feedback like yours because it helps us understand what’s working well and where we can continue to grow. Published on October 29, 2025
Awesome app it was so convenient.
Response: Hi Isaq, Thank you for sharing your experience! It’s great to hear the website made things so convenient for you. We’re always working to make sure our tools support your needs in the simplest way possible, and feedback like yours helps us stay on track. Published on October 29, 2025
Thank you you guys are great! I appreciate your existence. I very happy with your rates.
Response: Hi Ruben, Thank you so much for your kind words! It means a lot to know that our team has made a positive impact and that you're happy with the rates we offer. We’re always here to make things easier and more affordable, and hearing that you appreciate our existence truly motivates us to keep doing what we do. Published on October 29, 2025
Very helpful and works fast
Response: Hi Myronisha, Thank you so much for sharing your experience! It’s great to hear that you found the support helpful and fast—that’s exactly the kind of service we strive to provide every time. We’re always listening closely to feedback like yours because it helps us understand what’s working well and where we can continue to improve. Published on October 29, 2025
Great Company, Great Customer Service, Great Options and Love that you can monitor usage on a daily basis, OVERALL 100% Satisfaction Guaranteed
Response: Hi Charlene, Thank you so much for sharing your experience! It’s wonderful to hear that you’re enjoying the flexibility of our options and the ability to monitor your usage daily—that feature is designed to give you more control and peace of mind, so it’s great to know it’s making a difference. Your 100% satisfaction means a lot to us, and we’re thrilled that our team and services have met your expectations. Published on October 28, 2025
its ok…………
Response: Hi Charles, Thank you for sharing your thoughts with us. We understand that your experience was just “okay,” and we’d really like the opportunity to learn more about what could have made it better for you. Your feedback is important, and we’re here to help with any questions or concerns you may have. Please feel free to reach out to our Customer Care Team at 1-888-963-9363, Monday through Friday between 9:00 AM and 5:00 PM. We’d love to hear more and work toward a solution that better meets your expectations. Published on October 28, 2025
We are pleased with how easy it is to manage the account in this access
Response: Hi Roberto, Thank you for sharing your experience! It’s great to hear that managing your account has been easy and straightforward. We understand how important it is to have tools that work seamlessly, and we’re glad this aspect is meeting your expectations. Your feedback helps us stay focused on what matters most to our customers—simplicity and control. Published on October 28, 2025
Expensive, but my only choice since I don’t have SS credit history
Response: Hi Francisco, Thank you for sharing your experience. We understand that navigating energy options without a traditional credit history can feel limiting, and we hear your concern about pricing. While rates can vary, we strive to offer competitive plans that are accessible to a wide range of customers. If you're ever interested in comparing options, https://www.powertochoose.org is a helpful resource where you can see how our plans stack up against others in the market. We're here to support you and make sure you feel confident in your energy choices. If you have any questions or would like help reviewing available plans, we’d be happy to assist. Don't hesitate to reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. Published on October 27, 2025
Goodgoodgoodgoodgood
Response: Hi Eden, Thank you for taking the time to share your thoughts with us—your “Goodgoodgoodgoodgood” truly made us smile! 😊 It’s great to hear that your experience left such a positive impression. We’re always listening closely to feedback like yours because it helps us understand what’s working well and where we can continue to grow. Published on October 27, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
