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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Why Choose Payless Power
Transparency, Everyday Low Rate, and Responsive Customer Support
People choose Payless Power in Texas because of its commitment to flexibility, transparency and affordability. Unlike traditional providers, Payless Power also offers prepaid electricity plans that allow consumers to control their consumption and expenses. With options that do not include long-term contracts or credit checks, customers appreciate the freedom to manage their energy consumption according to their budget and needs. There is a plan option that’s right for every Texan.
Additionally, Payless Power’s dedication to customer service sets it apart. From easy online account management to responsive support, users experience convenience at every step. Along with competitive rates and innovative energy management tools, Payless Power is emerging as the preferred choice for Texans looking for reliable and affordable electricity solutions. Read some of the recent reviews from past and present Payless Power customers.
Thanks for you attetion
Response: Hi Egda, Thank you for your 5-star review! We're happy to hear that you were pleased with the attention and service you received. Providing excellent customer support is very important to us, and we're grateful for your kind words. Thank you for choosing Payless Power and for taking the time to share your feedback. The Payless Power Team ⚡💙 Published on August 28, 2026
I have been a customer for years now.. very satisfied with my service
Response: Hi Jose, Thank you for your 5-star review! We're honored to have had you as a customer for so many years. It's wonderful to hear that you continue to be very satisfied with your service. Your loyalty and trust mean a great deal to us, and we truly appreciate your continued support. Thank you for choosing Payless Power. We look forward to serving you for many more years to come! Published on August 28, 2026
great performance
Response: Thank you, Alexander, for taking the time to leave a review. We're glad to hear you had a great experience and that our team delivered the level of performance you expected. Feedback like yours is encouraging and helps reinforce our commitment to providing reliable, efficient service. We appreciate your support and look forward to assisting you again whenever you need us. Published on August 27, 2026
Great easy service
Response: Thank you, Sumetria, for taking the time to share your feedback. We're delighted to hear that you found our service great and easy to use. Providing a simple, convenient experience is something our team works hard to deliver, and it's wonderful to know that reflected in your experience. We appreciate your support and look forward to serving you again in the future! Published on August 27, 2026
I’m ready to end my contract , I barely be home because of work so I don’t see how I’m consuming 10-16 dollars a day.
Response: Hi Amber, We appreciate you sharing your experience. We understand your concern about seeing daily charges of $10 to $16 when you are away from home for work most of the time, and we recognize why that would lead you to question your current service and contract. Because billing and usage details are specific to your account, our Customer Care Team can review your account history, usage, and charges in detail to help identify what may be contributing to the costs you're seeing and discuss available options with you. Please reach out to our Customer Care Team at 1-888-963-9363, Monday through Friday from 9:00 AM to 5:00 PM. We look forward to speaking with you and helping to review your concerns. Published on August 25, 2026
Pretty Pleased with yall services So far!
Response: Hi Raymond, Thank you for your 4-star review! We're glad to hear you're pretty pleased with our service so far. It's great to know that your experience has been positive, and we appreciate you taking the time to share your feedback. If there's ever anything we can do to make your experience even better, please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours, Monday through Friday, 9:00 AM to 5:00 PM. Thank you for choosing us! Published on August 24, 2026
Love this company highly recommend
Response: Hi Lindsey, Thank you for the 5-star review! We're thrilled to hear that you love our company and appreciate your recommendation. Feedback like yours means a lot to our team and motivates us to continue providing a great experience for our customers. If you ever have questions or need assistance, please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours, Monday through Friday, 9:00 AM to 5:00 PM. Thank you for being a valued customer, Lindsey! Published on August 24, 2026
Pay higher rates than non-prepaid service, however it is simple to use. I like being able to see the different breakdowns of my power usage, as it makes me more aware of any excessive use. Paying is easy to do. I enjoy getting daily alerts of my usage and how long I have before it is at a zero balance. My only complaint is that it costs more than other services.
Response: Hi Mandy, Thank you for sharing your feedback. We're glad to hear you enjoy the ease of making payments, tracking your power usage, and receiving daily alerts to help manage your account. We also appreciate your concerns about the cost of prepaid service compared to other options, and feedback like yours is important to us. Thank you for being a valued customer! Published on August 24, 2026
i really like this company and happy with it
Response: Hi Laura, Thank you for the 5-star review and for sharing your experience. We're delighted to hear that you really like our company and are happy with the service you're receiving. Feedback like yours lets us know we're providing the kind of experience our customers value and appreciate. If you ever have questions about your account or need assistance, please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours, Monday through Friday, 9:00 AM to 5:00 PM. Thank you for being a valued customer, Laura! Published on August 24, 2026
Simple and quick. Can’t complain about that
Response: Hi Trevor, Thank you for the 5-star review and for sharing your feedback. We're glad to hear that getting your prepaid electricity service set up was simple and quick. Making the process easy and convenient for our customers is important to us, and it's great to know that was your experience. If you ever have questions about your account or need assistance, please reach out to our Customer Care Team at 1-888-963-9363, Monday through Friday from 9:00 AM to 5:00 PM during standard business hours. Thank you for choosing us! Published on August 24, 2026
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
