Payless Power Reviews

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Way too high. I plan on changing plans in June when I get paid.

Response: Thank you for providing your feedback it’s greatly appreciated. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate. Another way on receiving a discount is when you use more than 17 KWH a day, Also another option that is recently new, when you signup for auto-pay, you can receive a daily credit of $0.33. We offer many ways to save! Published on June 01, 2018

Easy to use. However, I’m not sure if I’m still being the same rates because I’ve spent quite a penny and it’s not even an month yet.

Response: Thank you for providing your feedback it's greatly appreciated. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate. Another way on receiving a discount is when you use more than 17 KWH a day, Also another option that is recently new, when you signup for autopay, you can receive a daily credit of $0.33. We offer many ways to save! Published on June 01, 2018

Payment is easy I wish they had an app, and I wish they showed a month of your usage.

Response: Rachel thank you for providing your feedback. After reviewing your account shows that your email on file is registered to be receiving monthly statements, this shows overall usage used in that month, total cost for the month, credits applied& saved. Published on June 01, 2018

…….horrible

Response: Vikki we do apologize you are not pleased with our service. A Supervisor will review your account and will contact you as soon as possible. Published on June 01, 2018

Rates has gotten expensive

Response: Good Afternoon Sadie, Thank you so much for your feedback it's greatly appreciated. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day. We just launched a new discount option, when signing up for autopay you'll save a daily credit of $0.33. Published on June 01, 2018

To much money every week I have to upload funds . I have an apt and I’ve paid at least $80.00 already.

Response: Tiarra- Thank you for taking the time on providing your feedback. We do apologize the inconvenience you're experiencing. Please reach out to our customer care dept at 888-963-9363 we will be happy to go over energy saving tips. Published on June 01, 2018

great electricity

Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on June 01, 2018

Pretty good service. A little high for 1 person senior citizen. Needs to be cheaper.

Response: Thank you for the feedback it's greatly appreciated. Thank you for being a loyal customer!! Published on June 01, 2018

Fast and easy. Would highly recommend

Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on June 01, 2018

We love using Payless power it’s very affordable and love the daily alerts on how much power and daily usage

Response: Thank you so much for your great review!.We are glad you are a satisfied customer we appreciate having you with Payless Power Thank you for being a loyal customer! Published on June 01, 2018

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.