New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I love Payless Power. One of the best electricity providers I’ve ever had, they are the best thing could happen to my budget. I’ll never leave you.
Response: Chloe, It is our hope that we continue to provide you with amazing service and customer support. Our goal is to make electricity as cheap and easy for the customer as possible!
Love them. Very helpful and has great resources!
Response: Breyona, We appreciate the love! Our customer service team always strives to provide the best support and resources we can.
I’ve used their electricity plans for some months now and I have enjoy the service. Just keep 35$ in your account and you will save yourself a whole lot money. This is best thing that has happened me.
Response: Charles, You are absolutely correct. Keeping $35 in your account can do wonders for both your electric bill and your Payless Power account!
Love this electric company, will recommend them. plus like the facebook page.still trying to win.hopefully soon.
Response: Victoria, We appreciate your recommendations! Keep answering the weekly Facebook trivia questions...who knows, one of these days it may just pay off!
I like the pay options with this provider because now I have wider time window to attend my other financial obligations.
Response: Mario, This makes us so happy to hear! Our goal at Payless Power is to give our customers as much flexibility as possible. We hope we can continue to help give you flexible windows to take care of any and all other financial obligations!
I am so happy with this company. Payless Power. I had service with magic valley and supposely their are the no one can compete well very mistaken. My. Bill was extremely high with magic valley. The bill were from 480 to 1000 a month on a residential ( No Way I said) I had this checked out with company and they said everything fine with meter on a 3 bedroom with 2 bath home. I was very stressed out and had to move cuz I could not afford my rent with light bills extremely high. I saw. Martha Benavides on a commercial and it hit me while ai was moving to call Payless Power. I am very happy that I saw this commercial and. Boy. She was right! I manage to contol my expenses with the light and best of all Your Customer Service is very Knowable and. Attentive. Again. Thank you Payless Power Staff, Employees for all your hard. Work helping customers with this service provided. Have A Safe Merry Christmas and A Happy New Year. Sincerely Ms. Margaret Gonzalez
Response: Margaret, What a great story! Helping people manage their electricity on a daily basis is one of our main goals! Our customer service team works very hard to provide you with the knowledge and support you need. We hope you had a Merry Christmas and that you have a wonderful New Year!
We are New customers to pay less power and are very satisfied. We love knowing how much money we have for electricity and the daily alerts. This is the way companies should do business.
Response: Karen, Thank you for the positive review! We are so glad that the daily alerts are helpful in letting you know how much money you have in your account. We are always striving to improve, so we have some exciting features coming soon!
I really like this system. It helps me keep track of how much electricity I use a day and really puts things in perspective. I live in an apartment complex that a lot of teens and young adults use around my age, so I reccomeded this to the main office for new renters for kids who just moved out. Super easy to use and good to help understand how much you use a day. I love it. So now because of me, and how much I like this energy provider, my apartment complex is recommending Payless Power to new renters who need help choosing. They are always super poilite and helpful to explain. I paid 50$ to get it set up and all of it when towards my electricity. I get txts every day telling me how much I’ve used so far, how much I have left, estimated days of electricity I have available, and a link to add a payment if I want to. It’s my first provider and I don’t think I’d ever change.
Response: Wow! Thank you, Haley for being an amazing ambassador for Payless Power! We will do our best to provide you with great service for years to come!
the internet page were I make a payment is all messed up someone needs to fix that plz. but other than that I’m satisfied.
Response: Octavia - thank you for reaching out. A supervisor will call to assist you. You can always call us at 888-963-9363 for assistance as well.
I really enjoy the daily updates on my account and how easy it is to make payments. Thank you
Response: Shannon - thank you for trusting Payless Power to be your electric provider!
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
