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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Verry fast love it to be like this no runaround verry easy
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on July 24, 2018
Very happy with Payless Power!
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on July 24, 2018
Garbage. I signed up for a plan that states “$50 credit after 30 days of usage.” However, the fine print stated “180 must be maintained, or PaylessPower can reverse the credit.” Why is this garbage? Because the TOS that displays during the online sign up differs from the TOS that I was sent, the TOS that was on the website, and the TOS that displays when I login to my account and look under “plan documents.” This 180 day requirement is nowhere to be found. Is the company technically correct? Sure. But this is extremely deceptive. Why should I not assume that the TOS shown at sign up is not the same as the TOS that is provided with the plan? Didn’t think I would have to read through two different TOS sheets to know what I was signing up for. Shady and deceitful.
Response: Thank you for your feedback you are very important to us and we strive to bill our customer’s accurately. We will be happy to go over this issue with you to independently confirm it with you. A Supervisor will review your account and will contact you as soon as possible. Published on July 24, 2018
Awesome services
Response: Thank you so much for your great review! Published on July 23, 2018
I love payless power!
Response: Thank you so much for your great review (: we appreciate you as our customer! Published on July 23, 2018
it is so convenient
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on July 23, 2018
Very easy to deal with and had my lights on very fast
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on July 23, 2018
Keep up the good work.
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on July 22, 2018
Super easy process!
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on July 22, 2018
Very easy to fill out and rates are not that bad
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on July 22, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.