New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Great service and would definitely recommend them to friends
Response: Thank you Blanca for your great review glad we can make your experience with our service easy as possible! (: Published on April 03, 2018
I like how easy this is. And I’ve had yall for 5 years. It wasn’t always this easy!! I’ve had very VERY few problems and the ones I had effected more than me.
Response: We're sorry to hear that we work constantly to fix any issues that you might come across but we're glad to know your still a customer and we look forward to having you for many years to come! :) Published on April 03, 2018
Very understanding and quick service, friendly policy.
Response: Thank you so much for the great review!! We here at Payless Power, pride ourselves in our wonderful customer service, and the level of ease at which our product is used. We provide our customers with tons of tools, in the portal and with live representatives, to control usage to better match their budget and make it easier to make payments, and request assistance. We are so lucky to have customers as great as you Isaiah, and thank you for choosing Payless Power!! Published on April 03, 2018
A more affordable way to pay for electricity.
Response: Thanks for the awesome review, Aimee! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Published on April 03, 2018
Super easy and convenient and like getting my usage every day so I can better manage my account
Response: We are so happy you find the new updates simple and easy to navigate!! We are so thankful to have such great customers like you Candace! Published on April 03, 2018
Payless Power was a lifesaver. I love how with the payment in advance I can’t accidentally go into debt.
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible!! Thank you for being such a great customer! Published on April 03, 2018
Very reasonable and the online process is very easy and user friendly.
Response: We are so happy you find the new updates simple and easy to navigate!! Published on April 03, 2018
I’ve been very satisfied with my service, thank you for making it easy.
Response: Thank you so much for your awesome review! Glad your are very satisfied with our service! (: Published on April 03, 2018
Love the flexibility and convenience.
Response: Thank you so much for your time and excellent review Kay!! We are happy to provide you with a flexible and convenient services that fits your budget and your needs! We are always available to help our customers in ways that we can!! We are lucky to have customers as good as you!! Published on April 03, 2018
I’ve had several power companies over the years, and I always keep coming back to Payless power. They don’t hide fees, and are very nice when you have to call in. Love Payless power!!
Response: Thanks for the awesome review, Amanda! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Published on April 03, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
