Payless Power Reviews
Read reviews from Payless Power customers
I really like the daily messages that let you know where your balance is at, and like the fact that you can control how much electricity output you can have within your apartment. I’ve just recently started, so I hope this keeps up! Just gotta get certain power saving energy lights and your bill should be positive easily.
Response: Elena, Welcome to Payless Power! Thanks for letting us know you enjoy the daily messages...we think they are incredibly helpful! Also, when you keep your account balance above $35, you automatically get a discount! Thanks for the kind words! Published on March 13, 2018
Simple and efficient account setup, great rates, and I never have to worry about forgetting to pay the bill with the auto pay feature. I will never buy my electricity any where else!!!
Response: Hi James, Your review highlights all of our best features, so we are excited that you enjoy them as much as we do! We even have a few more awesome tools coming to the Account Portal soon, so keep an eye out. Thanks for choosing Payless Power! Published on March 13, 2018
Very good service. Great customer service! I save $ with Payless power. I have been using it for a while now and love it. Thank you!
Response: Brandy, Thank you so much for the kind words and awesome review! It makes us so happy to see people loving their Payless Power service, as well as having a great experience with our customer service team! Published on February 14, 2018
Great service easy to sign up
Response: Hi Chrystal, This is music to our ears! Knowing that the ease of signing up, alongside our great service, has made you a happy customer makes us a happy company. Thank you! Published on February 02, 2018
super easy to use if you keep your balance over 35 bucks it’s as inexpensive as anything very easy to keep track of and make payments have been with them for 3 years could easily change to another company anytime I want but find this super easy I get a text everyday letting me know what my balance and usage is.. it’s great give it a shot super simple process to set up as well. Customer service is awesome as well.
Response: William, Thank you so much for the kind words! We love hearing how Payless Power is suiting our customer's needs! Sounds like you've got our process down...keep a $35 balance, save money, and monitor through our daily alerts. We appreciate you being a loyal customer! Published on January 30, 2018
I spoke with a customer service agent, and I’m talking about old school customer service she was so pleasant on the phone, so much enthusiasm in her voice, she was very helpful in helping me open my account and get started with my electricity plan. She made me feel like I made the right decision going with Payless Power. Kuddos
Response: Deidra, Thank you so much for the kind review. It brings us a lot of joy knowing that our customer service and sales representatives are taking care of you! We are excited to have you as a customer! Published on January 30, 2018
The best so far
Response: Cristobal, That is awesome news to hear! We are always striving to provide our customers with the most flexible and transparent service around, so we are excited knowing that you have enjoyed Payless Power so far! Published on January 30, 2018
I have enjoyed this service! It makes it easier for me to keep track of my usage and helps me budget too! I’m glad this is an option instead of getting a huge bill by surprise like I have in the past!
Response: Gwendolyn, We agree...it's always nice to follow your usage during the month instead of receiving a surprise at the end of the month! It makes us happy knowing we can help you budget! Thanks for being a loyal customer! Published on January 30, 2018
Love this company!! My highest bill in the summer.. around $50. The coldest part of winter $60!! And won a $100 dollars towards my electric bill in May!! Love you guys!! Happy New Year!!
Response: Lillie, Congratulations on winning one of our weekly trivia contests on Facebook! Who doesn't love free money towards their electric bill? We love you too, and we hope you have a wonderful 2018! Published on January 30, 2018
Gracias por las opciones
Response: Buenos dias. Le agradecemos que se haya tomado su tiempo en mandar sus comentarios.
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
