Payless Power Reviews
Read reviews from Payless Power customers
Very easy and straight forward. Prices are a bit high but still very much enjoying the service in this summer heat good. Good company so far, no complaints.
Response: Hi Michael, Thank you for sharing your experience! It’s great to hear that the service has been easy to use and especially helpful during the summer heat. We understand that pricing is an important factor, and we appreciate your honest feedback on that. Published on August 11, 2025
God Bless You!! Blessings From Pastor Rizwan Fazal
Response: Hi Pastor Rizwan, Thank you so much for your kind words and blessings—we truly appreciate your thoughtful review. It means a great deal to know that our service made a positive impression on you. We’re always striving to create experiences that reflect care and respect, and hearing from you reinforces the importance of that mission. Your encouragement inspires us to continue serving with heart and purpose. Published on August 11, 2025
Good fast and easy
Response: Hi Ethan, Thank you for sharing your experience with us! It’s great to hear that you found the process good, fast, and easy — that’s exactly what we aim for. We understand how valuable your time is, and we’re glad we could deliver a smooth and efficient experience. Your feedback helps us stay focused on what matters most to our customers. Published on August 11, 2025
Very easy and straight forward. Prices are a bit high but still very much enjoying the service in this summer heat good. Good company so far, no complaints.
Response: Hi Michael, Thank you for sharing your experience! It’s great to hear that you’ve found our service easy and straightforward to use—especially during the summer heat when reliability really matters. We understand that pricing is an important factor, and we’re always looking for ways to ensure our services deliver strong value. Your feedback helps us keep that focus sharp. We’re glad to know you’re enjoying the service and that things have been smooth so far. Published on August 08, 2025
Easy to set up and to use
Response: Hi Destiny, Thank you for sharing your experience! It’s great to hear that you found the setup process easy and the product simple to use — that’s exactly what we aim for. We understand how important it is for things to work smoothly right out of the box, and your feedback reassures us that we’re on the right track. Published on August 08, 2025
Fast reliable service very nice
Response: Hi Catrina, Thank you for sharing your experience! It’s great to hear that you found our service both fast and reliable — that’s exactly the kind of support we aim to provide every day. We’re also glad you felt the friendliness in our approach; creating a positive and welcoming experience is something we truly value. Published on August 07, 2025
Great company and quick to resolve any issues that you don’t think might occur
Response: Hi Fabian, Thank you for sharing your experience with us! It’s great to hear that you’ve found our team responsive and quick to resolve unexpected issues. We understand how important it is to have support you can count on, especially when surprises pop up. Your feedback reinforces our commitment to staying proactive and dependable for every customer. Published on August 07, 2025
I absolutely love the service inconvenience of the low prices
Response: Hi Johnathan, Thank you for sharing your thoughts with us! It’s great to hear that you’re enjoying the service—we’re thrilled that it’s making a positive impact for you. We understand how important both convenience and affordability are, and it sounds like you’ve found real value in the combination of low prices and reliable service. That’s exactly the kind of experience we aim to deliver. Published on August 07, 2025
Payless power is very convenient and easy to use. It is very affordable for those in need of quick and efficient electricity.
Response: Hi Michelle, Thank you for sharing your experience with Payless Power! We’re glad to hear that you find our service convenient and easy to use. It’s clear that having quick and efficient access to electricity at an affordable rate is important to you, and we’re proud to be a part of that solution. Your feedback highlights exactly what we strive for—making power accessible and manageable for customers who value both simplicity and savings. Published on August 07, 2025
Just starting service was a nightmare. They were content to let me and my family sit in the 110 degree heat all weekend instead of get up and get it done. I had to do all the leg work, that should’ve been my first clue as to how they treat customers. Fast forward 2 weeks, I’m basically robbed over the weekend, and because I’m a new customer, they will not help me at all to get my power back on after they cut it off yesterday. We’re under a heat advisory, and they don’t care that being robbed was traumatic enough, now we gotta sit with no air, can’t cook anything to feed my family, and clearly can’t get a room, because I was ROBBED. They are heartless and care nothing about their customers which ironically, are the only reason they have jobs to begin with. Yes, I’m a new customer, after this, I will not be an old customer. HEAT ADVISORY, KIDS AND DOGS AND NO FOOD. YOU PEOPLE ARE GEMs….. And now, they won’t send the verification code so I can post this……
Response: Hi Christina, Thank you for taking the time to share your experience. We hear your frustration and understand how deeply upsetting it must be to face multiple challenges—especially during a heat advisory and after such a traumatic event. It’s clear that the start of your service didn’t meet your expectations, and the recent disruption has added significant stress to an already difficult situation. We recognize how critical reliable service is, especially when your family’s comfort and safety are at stake. We want to help resolve this as quickly as possible. We will have a specialist reach out to you shortly. We’re committed to finding a solution that prioritizes your immediate needs. Thank you again for your feedback, Christina. It’s important to us, and we’re here to support you. Published on August 06, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
