Payless Power Reviews
Read reviews from Payless Power customers
Easy loved the greatest company to use kdndmenxndnndjdndnnd
Response: Thank you so much for the great review!! Published on June 06, 2018
I have been a customer since 2016. My light usage per day was $2-$3 a day. Now I am being charged $11-$12 a day and I use the same amount of electricity???? ((STAY AWAY))
Response: Thank you for your feedback you are very important to us and we strive to bill our customer’s accurately. We will be happy to go over this issue with you to independently confirm it with you. A Supervisor will review your account and will contact you as soon as possible. Published on June 06, 2018
I love how I get daily alerts of my balance right at my fingertips via text. It keeps me on my toes since I’m always on my phone. I love how the link is always available and takes me straight to my account. Easy to log in and easy to pay.
Response: Louvenia, Thank you for the kind review! Our new system was put in place to give our customers the most transparency possible when it comes to their energy consumption. Published on June 06, 2018
The whole process was extremely easy. Thanks for the great service!
Response: We are so happy you find the new updates simple and easy to navigate!! We are so thankful to have such great customers like you! Published on June 06, 2018
I love this service!
Response: Thank you Nicole for being an awesome customer! Happy to know you love our service!! (: Published on June 06, 2018
So easy to use and very affordable for the single parent.
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible!! Thank you for being such a great customer! Published on June 06, 2018
Wish u guys had more specials
Response: Thank Ernest for the feedback, we love hearing from our customers. We currently don't have any specials at this time, but once we do all customers will be notified(: Published on June 06, 2018
Was not informed about the daily fee
Response: Clarissa, Thank you so much for your feedback it's greatly appreciated. Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate. Payless Power does offer a discount to lower the daily fee when more than 17 kwh are consumed. After reviewing you account your only consuming less than 17 kwh, so you're currently not receiving that discount. Please reach out to our customer care dept for any more questions or concerns at 888-963-9363. Published on June 06, 2018
Kilowatt too high
Response: Starr- Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate. Playless Power does offer other ways on saving when 17 kwh or more are consumed you'll receive a discount off the daily fee. Signing up for auto-pay will give you a daily credit of $0.33, that has benefits of always receiving 20% discount& never being disconnected. ???? Published on June 06, 2018
My charges keep changing going from more to less while I still use the same amount of electricity
Response: Thank you Tara for providing your feedback, we strive to bill our customer’s accurately. We will be happy to go over this issue with you to independently confirm it with you. A Supervisor will review your account and will contact you as soon as possible Published on June 06, 2018
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
