I’ve been using prepaylights for 5 years and this is the most expensive but I appreciate their humane by giving credit in hard times so for that I love Payless I always give in to consideration
Response: Thank you for you great review! We thank you for being a loyal customer with Payless Power(: Published on June 03, 2018
The service is great. I like being able to see my energy use.
Response: Thank you for your review! Published on June 03, 2018
I like my service
Response: Thank you so much for your review we are happy you are a satisfied customer with Payless Power. Published on June 03, 2018
The customer service is so rude. I was attempting to sign up and she kept talking over me so I’m going with another service….rude….rude…..rude.
Response: Thank you for your feedback. We apologize for the experience. Here at Payless Power we strive to treat every customer with professionalism and respect. Published on June 01, 2018
Super expensive
Response: Thank you for providing your feedback it’s greatly appreciated. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate. Another way on receiving a discount is when you use more than 17 KWH a day, Also another option that is recently new, when you signup for autopay, you can receive a daily credit of $0.33. We offer many ways to save! Published on June 01, 2018
Way too high. I plan on changing plans in June when I get paid.
Response: Thank you for providing your feedback it’s greatly appreciated. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate. Another way on receiving a discount is when you use more than 17 KWH a day, Also another option that is recently new, when you signup for auto-pay, you can receive a daily credit of $0.33. We offer many ways to save! Published on June 01, 2018
Easy to use. However, I’m not sure if I’m still being the same rates because I’ve spent quite a penny and it’s not even an month yet.
Response: Thank you for providing your feedback it's greatly appreciated. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate. Another way on receiving a discount is when you use more than 17 KWH a day, Also another option that is recently new, when you signup for autopay, you can receive a daily credit of $0.33. We offer many ways to save! Published on June 01, 2018
Payment is easy I wish they had an app, and I wish they showed a month of your usage.
Response: Rachel thank you for providing your feedback. After reviewing your account shows that your email on file is registered to be receiving monthly statements, this shows overall usage used in that month, total cost for the month, credits applied& saved. Published on June 01, 2018
…….horrible
Response: Vikki we do apologize you are not pleased with our service. A Supervisor will review your account and will contact you as soon as possible. Published on June 01, 2018
Rates has gotten expensive
Response: Good Afternoon Sadie, Thank you so much for your feedback it's greatly appreciated. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day. We just launched a new discount option, when signing up for autopay you'll save a daily credit of $0.33. Published on June 01, 2018
