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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I really like the convenience of paying what I want
Response: Happy we can provide you the tools needed to make your experience easy & convenient. Thank you for the great review! Published on January 10, 2019
Great service glad I switched
Response: Thank you for the great 5 star review! Published on January 10, 2019
Excellent company
Response: Thank you for being an excellent customer! Published on January 10, 2019
easy to register
Response: Thank you so much for the feedback it's greatly appreciated. Published on January 10, 2019
System works great & it’s nice constantly getting updates. However, customers paying AHEAD of schedule in advance should get same or cheap rate as contract.
Response: Joshua, thank you so much for commenting. Glad we can make your experience here at Payless Power easy & convenient to manage. By signing up with Autopay you can save 20% off our standard rate. Please contact us at 888-963-9363 for tips on saving!(: Published on January 10, 2019
A little pricey but convenient.
Response: Thank you for your feedback it's greatly appreciated. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate. Please contact us at 888-963-9363 for more tips on saving! Published on January 10, 2019
Your service is quick and easy.
Response: Thank you Frank for the great review! Published on January 09, 2019
It just seems a bit expensive because every 2 weeks I’m having to add more money um and I’m never there I literally do not live in the house there’s nothing at all running and I’m having to add $20 every 2 weeks for a house that there’s literally nothing running in I am not there I have any removed in yet so where is the money going?
Response: Thank you for commenting.Please note that Payless Power only bills based off your daily meter reads as provided by AEP. There is a small daily customer charge added + taxes. Your charges are determined by your usage and we do not determine this. AEP owns the meter and records and reports the usage to us for your billing. You can always double check your meter at www.smartmetertexas.com to ensure that we have billed your usage correctly. Call us at 888-963-9363 and we can provide the meter information you will need to register free of charge. Published on January 08, 2019
I love how convient its is to pay on line with app awesome and the daily reminders
Response: Happy we could provide you the tools needed to make your experience here at Payless Power easy & convenient. Published on January 07, 2019
Very pleased with our service and the amount we pay daily!
Response: Thank you for the 5 star review(: Published on January 07, 2019
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.